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Vale’s commitment to ethics and integrity

Acting with ethics and integrity is a non-negotiable commitment for Vale. This means listening and taking action when something is not right. That is why Vale provides a secure, reliable, and accessible Whistleblower Channel, dedicated to reporting suspected violations of its Code of Conduct.

The Whistleblower Channel is open to anyone — employees, suppliers, investors, clients, partners, or members of the community — and is structured based on principles designed to strengthen security and trust throughout the entire process.

Impartiality and independence

The reports are registered by an independent company and forwarded to the team responsible for the investigations.

Confidentiality and secrecy

All information is handled with the utmost confidentiality and discretion. Vale does not tolerate intimidation or any form of retaliation against whistleblowers.

Technical assessment and appropriate handling

Once received, reports are assessed internally and classified according to their category and severity level, ensuring the most appropriate handling for each case. When a report is identified as a complaint or query rather than an allegation, it is forwarded to the appropriate teams for review and resolution.

Reporting Options and Contacts

You may choose the reporting method that you consider the safest and most convenient. Vale’s Whistleblower Channel is available through telephone, online form, and postal mail.

Telephone

The following phone lines are available for submitting reports. Calls are free of charge, with dedicated numbers for each location:

Brazil:   
0800 821 5000 | (21) 3485-3000 | 823 3000 (Vale internal extension)

Canada:   
1-844-450-500

Other Countries:   
Collect calls are accepted through the following number: +55 21 3485-3000

Postal Mail

If you prefer a physical channel, reports may be submitted by mail. Envelopes should be addressed to:

Vale Whistleblowing Channel:
P.O. Box 521
ZIP Code 06320-291
Carapicuíba | São Paulo | Brazil

Online form

A Vale employee is in an operation. She is wearing goggles, a mask, and a helmet.
Photographer: Ricardo Teles
A Vale employee, wearing glasses and a mask, is talking into a radio transmitter.
Photographer: Ricardo Teles

Whistleblower Channel

Acting with ethics and integrity, always practicing active listening: this is one of our commitments.

Vale’s Whistleblower Channel can be used by anyone, inside or outside the company, who wants to report a suspicion or violation of our Code of Conduct.

The reports are registered by an independent company and forwarded to the team responsible for the investigations.

​The information is treated with secrecy and confidentiality. Under no circumstances will there be intimidation or retaliation against whistleblowers.

Gray-haired Vale employee, with a serious expression. He is wearing a green shirt with the Vale symbol. Gray-haired Vale employee, with a serious expression. He is wearing a green shirt with the Vale symbol.

Fotógrafo: Ricardo Teles

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Our company's employees and contractors also count on a channel operated by a specialized and independent team to listen, welcome, and orient those who are experiencing sexual harassment or discrimination. Find out more.

This Channel is not an emergency service.

Reports submitted through this channel undergo a review process and may not receive an immediate response.

In situations involving an immediate threat to life, personal safety, or the environment, contact local emergency services immediately.

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Fotógrafo: Ricardo Teles

Respect Channel

Our company's employees and contractors also count on a channel operated by a specialized and independent team to listen, welcome, and orient those who are experiencing moral harassment, sexual harassment or discrimination. Access the Canal Confidencial page and find out more.

Situations that can be reported

Vale’s Whistleblower Channel is prepared to receive reports regarding any suspected violation of its Code of Conduct.

Disrespect or discrimination is not tolerated. Report situations that affect people's dignity, such as:

• Workplace harassment or sexual harassment.

• Discrimination (race, gender, religion, among others).

• Inappropriate people management practices.

Vale is committed to transparency and legality in all our activities. Situations that should be reported include:

• Fraud and corruption.

• Conflicts of interest.

• Illegal activities or conduct that violate applicable laws and regulations.

Life matters most. Report any situation that may pose a risk, including:

• Non-compliance with health and safety procedures.

• Dams or geotechnical structures.

• Environmental impacts.

• Operational risks.

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Transparency and accountability

Transparency is a fundamental principle for ensuring trust and credibility in the Whistleblower Channel. To provide clarity on how reports are handled, Vale publishes the Ethics & Compliance Program Report annually.

The report presents statistics, consolidated information, and effectiveness indicators related to the operation of the Whistleblower Channel, reinforcing the company’s commitment to ethics and integrity.

See below the consolidated data for 2025.

What if my concern is not a violation of the Code of Conduct?

Vale offers different listening and support channels designed to address other types of requests.

Explore the available options and choose the one that best meets your needs.

Do you have a question related to Ethics and Compliance?

Use the Whistleblower Channel to clarify questions regarding Vale’s Code of Conduct and Ethics & Compliance Program.

Frequently Asked Questions

Vale’s Whistleblower Channel protects the anonymity of individuals who choose not to identify themselves. The system is operated by an independent company, and all information provided is handled securely and confidentially from the beginning of the process through the conclusion of the investigation.

If you prefer, you may submit a report without providing any personal information, and it will be investigated with the same level of rigor.

The Whistleblower Channel is open to receive reports regarding any violation of Vale’s Code of Conduct. This includes cases of harassment, discrimination, fraud, corruption, conflicts of interest, and risks to safety or the environment.

Vale encourages the reporting of any well-founded concern involving its operations or employees.

Reports are initially registered by an independent company. After registration, Vale’s team conducts a preliminary assessment and forwards the case to the internal area responsible for the investigation.

During the investigation process, Vale’s team may request additional information through the report protocol number.

At the conclusion of the investigation, the reporting party will receive a closure notification. Due to confidentiality requirements, the Whistleblower Channel cannot provide details regarding investigations.

When a violation is confirmed, appropriate consequences are applied in accordance with Vale’s Misconduct Management Policy.

No. Vale does not tolerate any form of intimidation or retaliation against whistleblowers.

Protecting those who report concerns is a fundamental commitment and an essential part of our Code of Conduct.

Any attempt of intimidation will be treated as a serious violation.

The Whistleblower Channel is exclusively intended for reporting suspected violations of our Code of Conduct.

For complaints, questions, or general requests, Vale recommends using the Contact Us channel, as these matters follow separate processes specifically designed to address the needs of each stakeholder and situation.

To follow up on your report, click here and enter your protocol number.