Today's update broke the game. App keeps force closing. :: TROUBLESHOOTER: Abandoned Children General Discussions

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pakoros

Aug 10 @ 4:35am

Today's update broke the game. App keeps force closing.

I just tried to change Albus's mastery, and a message popped up. After that, I couldn't proceed—the game froze and force closed. Please fix this urgently. It was working perfectly fine yesterday.

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Originally posted by Dandylion:

An issue occurred at around 5:00 PM KST (4:00 AM EDT / 1:00 AM PDT) today.

The issue has now been resolved, and the game can be played normally.

We will strengthen our internal testing and verification procedures to prevent the same issue from occurring again in the future.

We sincerely apologize for the inconvenience this has caused during your gameplay.

Thank you.

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Showing 1-11 of 11 comments

mcolin74

Aug 10 @ 4:40am

Same here. Can't load my old save, Crashes to desktop a minute after opening it.

Wasn't that far in. Deleted the old company, set up a new one. Crash upon starting the tutorial.

Retried skipping the tutorial. Crash 30 seconds after start.

All files verified. Computer restarted. Same effect.

No message popping up for me unlike OP.

Last edited by mcolin74; Aug 10 @ 4:42am

Griffin

Aug 10 @ 4:44am

I am also experiencing this. I just started the game yesterday and had no issues. Today, I tried to continue and it keeps closing to desktop every minute or so.

s00pahFr0g has TROUBLESHOOTER: Abandoned Children

Aug 10 @ 4:47am

The same thing is happening to me.

Hemmingfish has TROUBLESHOOTER: Abandoned Children

Aug 10 @ 4:52am

Happening to me too. Opened Albus' mastery board, equipped and unequipped Yearning a few times to see if that would trigger it, seemed fine, closed the interface, then closed the character interface and then it froze and crashed.

Also happens when openclosing the Roster menu.

Dandylion [developer]

Aug 10 @ 4:54am

We're very sorry! We're currently investigating the cause of the issue. We'll let you know as soon as we have a fix!

Hemmingfish has TROUBLESHOOTER: Abandoned Children

Aug 10 @ 4:59am

Originally posted by Dandylion:
We're very sorry! We're currently investigating the cause of the issue. We'll let you know as soon as we have a fix!

Seems stable now. The latest update appears to have worked

mcolin74

Aug 10 @ 5:05am

Confirming. That second update, that went up a few minutes ago, seems to have fixed things. Nice fast work, guys.

pakoros

Aug 10 @ 5:05am

Just received the new update, and it seems to be working fine now. You guys work so fast! I recently started playing this game and I absolutely love it. Thank you so much!