MagicTricks.com Customer Help
Shipping & Tracking Information
We ship fast — and every package includes tracking. Here's everything you need before and after your order ships.
Quick Answers
Choose what you need and we'll take you straight there.
Tracking Your Order
Already ordered? Here's the fastest way to find out where your package is.
Where's My Order?
Every MagicTricks.com package has a USPS or UPS tracking number.
As soon as your order ships, we'll email your tracking number to the email address you used when placing your order.
Can't find your tracking email? Check your Spam or Junk folder first. Automated emails sometimes end up there.
If you created a MagicTricks.com account, you can also log in to see your order status and tracking number.
Still can't find it? Ask Monticup for help.
Our Package Delivery Guarantee
Every MagicTricks.com package is shipped with tracking.
We guarantee that your package will be confirmed as delivered by USPS or UPS, or we'll refund your order if the carrier loses it.
Your package is considered delivered when the USPS or UPS tracking system confirms delivery to the shipping address provided with your order.
If 30 days have passed since shipment and your package has not been confirmed as delivered, contact us and we'll help.
Shipping Details
How Much Is Shipping?
Orders over $50 ship FREE. Orders under $50 ship for a flat $6.99.
When Will My Order Ship?
We ship Monday through Friday, except Federal holidays.
Most orders leave MagicTricks.com within 1–2 business days after your order is placed.
We'll email you with your tracking number as soon as your order ships.
How Long Will Delivery Take?
Delivery time begins after your order has been shipped.
Your package travels by USPS or UPS, depending primarily on the size and weight of the order.
Once your package has been picked up by the carrier, USPS or UPS controls the actual delivery schedule.
USPS or UPS?
We use either USPS Ground Advantage or UPS Ground, depending primarily on the size and weight of your package. Every package includes tracking.
Express Shipping
We do not currently offer overnight or express delivery.
Where Do You Ship?
MagicTricks.com ships to addresses with U.S. ZIP Codes only.
That includes all 50 states, Puerto Rico, U.S. territories, APO/FPO military addresses, and P.O. boxes with U.S. ZIP Codes.
We do NOT ship internationally or to reshipping/freight-forwarding warehouses.
Why doesn't MagicTricks.com ship internationally? Read the explanation.
Delivery Help
Having trouble with a delivery? Choose the situation that matches what you're seeing.
We automatically send an Order Confirmation after you place your order and another email containing tracking information when the order ships.
Please check your Spam or Junk folder, and make sure you're checking the email address you used when placing the order.
If you created an account, you can also log in to your MagicTricks.com account to view your order status.
Still need help? Contact Monticup.
Sometimes a package marked Delivered turns up shortly afterward or has been left somewhere unexpected.
First, please check:
- Your mailbox, porch, garage, side or rear doors, and other possible delivery locations.
- With other members of your household who may have brought the package inside.
- With nearby neighbors in case it was left at the wrong address.
Still can't find it? Contact USPS or UPS using your tracking number.
The carrier can often see delivery information that we can't, including details associated with the delivery scan. They are also the best source for investigating a package after it has been marked delivered.
Our Package Delivery Guarantee covers your package until USPS or UPS confirms delivery to the shipping address on your order.
Once the carrier confirms delivery, the package is considered delivered and our guarantee has been fulfilled. Unfortunately, we cannot refund or replace a package that the carrier confirms was delivered but that cannot subsequently be located.
“In Transit” means USPS or UPS has your package, but it hasn't been delivered yet.
It's normal for several days to pass between tracking updates, especially while a package is traveling between carrier facilities.
Once your package leaves MagicTricks.com, the carrier controls its transportation and delivery schedule. The tracking page will show the latest information available to us, too.
If your package has been in transit for 30 days or more, please contact us. Our Package Delivery Guarantee applies.
If 30 days have passed since we shipped your order and USPS or UPS still has not confirmed delivery, please contact us.
That's exactly what our Package Delivery Guarantee is for.
If the carrier has lost your package and it has not been confirmed as delivered, we'll refund your order.
WS means “Will Ship.” That item was temporarily out of stock when we packed your order.
We shipped the available portion of your order rather than making you wait for everything, and we'll send the remaining item as soon as possible.
There is no additional shipping charge for the second package.
Still Need Help?
Can't find the answer you need? Ask Monticup. He personally answers all customer questions and helps solve any problems.
Contact Monticup