Why Does Official LINE Increase Sales? 5 Reasons You Should Start Right Now
You might be missing out on opportunities by "not yet utilizing" Official LINE...
Hello, this is Ran.
"Customer acquisition is unstable"
"Repeat customers aren't increasing"
"Advertising costs are piling up and I'm not making a profit"
These are the concerns that small business owners and sole proprietors I've interviewed in the past all mention.
Do you have similar challenges?
A powerful tool to solve such problems is "Official LINE (LINE Official Account)". However, many people who haven't introduced it say this:
"Isn't LINE just a chat app? How do you use it for business?"
Actually, as of 2025, if you use Official LINE correctly, you can complete a "system that automatically generates sales."
In this article, I will explain why "Official LINE" leads directly to increased sales, based on 5 reasons.
After reading, you will surely find hints that will make you think, "Okay, let's try it first!" and get you moving.
🌟 Check this first! 3 recommended steps to master Official LINE
If you want to know the big picture right away or are worried about doing it yourself, we recommend reading in the following order👇
✅ [STEP 1] For those who want to grasp the big picture first
Beginners can grasp the big picture in this one article!
»[Complete Preservation Edition] LINE Official Account Operation Guide for Beginners
✅ [STEP 2] For those who want to learn practically
It is packed with practical articles that you can learn step-by-step for LINE operation!
» "LINE Official Account Start Guide for Beginners" Magazine
✅ [STEP 3] For those who want professional support
For those who want to see results as quickly as possible, we also offer operation support services.
»[For Beginners] Monthly 10,000 yen LINE Construction Support "L-Saku"
Why Does Official LINE Increase Sales? 5 Reasons You Should Start Right Now
The reasons why Official LINE increases sales and why you should start right now are as follows.
1. LINE is the most used SNS in Japan, so its reach is overwhelming
2. "Lead education" and "trust building" can be automated
3. Sale information and event announcements can be delivered instantly via mass messaging
4. Deepens relationships with customers, leading to repeat business
5. Cost-effectiveness: You can start with zero initial cost and free monthly fees
I will explain each one!
1. LINE is the most used SNS in Japan, so its reach is overwhelming
The number of monthly users is 97 million (as of March 2025). In other words, it is calculated that more than 70% of Japan's population uses it. This is overwhelming compared to Instagram or X (formerly Twitter).
Moreover, unlike other SNS, LINE is characterized by the fact that "notifications are always checked."
If you get them to register as a friend, messages are highly likely to be seen, and the open rate is said to be as high as60-80%.
In other words, LINE messages have a higher probability of being seen than flyers or direct mail.
Even without running ads, you can build a list in-house andconnect with those people repeatedly.
This alone is a huge opportunity to increase sales.
2. You can automate "prospect education" and "trust building"
Official LINE has features that allow for so-called "scenario design," such as "step messaging" and "auto-responses."
By utilizing these, you can automatically build a flow like the one below.
1. Send a "thank you message" immediately after adding as a friend
2. Introduce the appeal of the service, reviews, and case studies over several days
3. Send campaign information at the moment interest is high
In this way, even without a sales representative talking to each person individually, you canautomatically designthe flow of "education to trust building to purchase."
In fact, one beauty salon introduced this step messaging and achieved:
Increased reservation rates by resolving pre-visit anxiety
A 30% increase in repeat rates through careful follow-up after the visit
resulting in total sales reaching 160% compared to the previous year.
3. Send sale information and event announcements instantly with mass messaging
Unlike email, LINE's "mass messaging" has a high delivery rate and is real-time.
For example,
Sales starting tomorrow
Announcements of reservation slots that suddenly opened up
Advance reservation information for new products
It is also effective for attracting customers where speed is required.
L-Stepcan also be used to specify more detailed conditions for "segmented messaging." For example,
People who have not visited in over 30 days
People who have purchased products before
People who answered 'interested' in a survey
By segmenting based on conditions like these and delivering messages tailored to each, you can achieve a higher response rate.
4. Deepens relationships with customers, leading to repeat business
The strength of LINE is that it allows for one-on-one communication.
By utilizing the chat function in addition to message delivery, you can smoothly handle individual consultations and inquiries.
Furthermore, by utilizing rich menus, coupons, and stamp cards, you can provide a system that makes customers think, 'I want to go again' or 'I want to buy again'.
For example, at one hair salon,
introduced a LINE-exclusive stamp card (free treatment after 5 visits)
easily accepted next appointments via chat
As a result, communication with customers became smoother, and the repeat rate improved significantly.
5. Cost-effectiveness: You can start with zero initial cost and no monthly fees
In fact, you can start an Official LINE account with a free monthly plan (as of 2025).
Initial cost: 0 yen
Monthly fee: 0 yen and up (paid plans depend on the number of friends and messages sent)
In other words, there is no cost to start, so you can 'try it out' first.
Moreover, the setup is relatively easy. You can open an account with just a smartphone, and the management screen is intuitive, so even beginners can feel at ease.
For those who are 'anxious about spending tens of thousands of yen on advertising right away,' highly cost-effective Official LINE is the perfect way to take the first step in attracting customers.
FAQ (Frequently Asked Questions)
Q1. How long does it take to open an Official LINE account?
A. It can be set up in as little as 5 minutes.
If you have a computer or smartphone, you can create it for free from the LINE Official Account management screen.
Initial setup is also easy if you follow the guide.
Q2. Is it difficult to operate without specialized knowledge?
A. It is not difficult.
Basic operations are designed to be intuitive, and step-by-step messaging and rich menus can be easily set up using templates.
There is also plenty of support service available for beginners.
Q3. What makes it superior to other social media or email newsletters?
A. Its "high open rate" and "two-way communication."
Because LINE notifications arrive in near real-time, the open rate is extremely high at 60-80%, and since one-on-one chat support is possible, it is well-suited for building relationships with customers.
Q4. Is there any point for small businesses or individuals to introduce it?
A. Absolutely.
In fact, even if the sales scale is small, the effect of an Official LINE account is immense for businesses where repeat customers and customer management are important. The appeal is being able to create a "sales-generating mechanism" without spending money.
Q5. How should I increase friends (followers)?
A. It is common to utilize in-store POP displays, social media, and QR codes.
Running campaigns or offering coupons with benefits will naturally increase your registration rate.
Since the design of the registration flow is key, getting professional advice is also recommended.
Now is the time to acquire a "sales-generating mechanism" with an Official LINE account
As introduced so far,
Overwhelming reach
Automation of education and trust building
Mass messaging with high delivery rates
Relationship building that leads to repeat business
Ease of starting with zero initial costs
Based on these 5 reasons, I recommend that you introduce an Official LINE account right now.
In fact, many of my clients have told me things like,
"My monthly sales have stabilized since I introduced Official LINE"
and
"I've increased repeat customers without spending money on advertising."
Of course, just introducing it won't produce results. The true value of LINE is only realized when you know the correct way to use it and turn it into a system.
To that end, I also provide free guides and implementation support.
» Click here for details on implementation support
First, if you are currently struggling with customer acquisition or sales, please consider the option of utilizing a LINE Official Account.
It should be the catalyst that changes the future of your business.
Thank you for reading!
PS
Why not stop worrying alone and work with a professional to grow a LINE account that delivers results?
✅ Editing of broadcast messages
✅ Support for reviewing metrics
✅ Review of funnels and structure
✅ Continuous improvement proposals
At L-Saku, we provide hands-on support to transform your LINE Official Account from one that is
“just read” to one that “drives action.”
Also, if you have even the slightest interest in “things you can do with zero skills or experience,” “B2B (SMEs),” “subscription contracts,” “high-ticket items,” “customer acquisition,” “starting a business,” or “side hustles,” I will be sending out useful information.
✅ Ran's Content Summary
・Self-Introduction
・How to subscribe to Chatwork for 15% less than the official price
・Business Inquiries
・Reviews of Consulting & Support
・For those who want to start a business (Coming soon)
・Recommended books for outsourcing & automation
・The new and improved "L-Saku"
📚 For those who want to learn more deeply. Master LINE operations in 3 steps!
✅ Start here
Beginners can grasp the big picture with this one article!
»[Complete Guide] LINE Official Account Operation Guide for Beginners
✅ Check this out next
It is packed with practical articles you can learn from, step by step, for LINE operations!
» "Official LINE Start Guide: Learn from Scratch" Magazine
✅ For those who feel "It seems difficult to do it myself..."
For those who want to see results as quickly as possible, we also offer operation support services.
»[For Beginners] Monthly 10,000 yen LINE construction support "L-Saku"
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