"I can't work with you anymore." The first thing I did after being told that

Good evening.

When I got home, my daughter was studying, and

I said, "Oh, 38 out of 50? That's amazing!"

...but the moment I praised her,

This is Matsuda, feeling a little bit awkward.

Well, yesterday I wrote about my most embarrassing failure.

The story of how a 100% arrogant store manager destroyed his team.

Today is the continuation of that.

How I managed to rebuild the team that was on the verge of collapse.

And,
the common ground between the arrogant me and you, who are too reserved,

commonality.

Let me tell you that story.

The day I bowed my head in front of everyone

In yesterday's article, I wrote about how I destroyed my team.

...From the day I blurted that out, the team quietly began to fall apart.

No one would take initiative.

No one would speak up.

Sales continued to decline.

"Why aren't you doing it?" I would get frustrated every day.
I was frustrated every day.

But you know,
they weren't just not doing it.It wasn't that they wouldn't do it.

I was the one whowas making it impossible for them to do it.I was the one preventing them from doing it.

Finally, the time had come.

A staff member, I think there were about five of them,
went to my boss (the area manager) to file a complaint.

They went to my boss (the area manager) to file a complaint.

This really got to me.
After all, my very existence had been denied.

The "sense of omnipotence" I had until now... no,
the one that had been crumbling little by little.

Honestly, my heart was falling apart.

I will write about it in detail next time, but

thanks to the area manager, I held discussions with all the staff,

and without losing a single person (including myself),

we were able to start over from scratch.

But you know, even though I said, "start over," I didn't know what to do.

I only knew one thing.

I knew nothing.

Start over.

Having decided that, the first thing I did.

I stopped looking for "what they weren't doing" and
decided to look only for "what they were good at."

Once I found something, I would
write it downand then casually
tell them..

That was it.

……At first, everyone was suspicious.

After all, the manager who had been telling them to "just shut up and work" until yesterday
suddenly started praising them.

It's creepy, right? (laughs)

But I kept doing it.

And then, you know,

they started to pop up here and there.

"Manager, should I take care of this?" voices started to say.

……But, actually, that wasn't all there was to it.

There are two more things I was thorough about.

I will share them next time.

In the end, at the root, you and I are the same.

As I wrote in yesterday's article,

Even if we seem like opposites, at the root, we are the same.

Without knowing the other person, I acted as if I understood and pointed things out.

Because I didn't know, I asserted myself forcefully.

You,

because you didn't know, you valued risk and interacted with a sense of holding back.

I want you to pause here, but...

If you knew the other person, or if you tried to know them... what do you think you would feel?

If it were me, honestly, I would be happy.

Aren't you the same way?

Having finally understood that,

I no longer needed to grab the other person by the collar.

I no longer needed to worry about the risk of them quitting.

When you get to know someone,your words change.

When you get to know someone,silence no longer bothers you.

When you get to know someone,they also try to understand me.

It's not about superficial techniques.

Getting to know them was the foundation for everything.

I pushed with force and destroyed the team.

But you know, I realized it after I had already destroyed it.

Getting to know the other person isn't some special skill.

It's listening properly, watching properly,

and making sure to leave a "record" so you don't forget.

Just by doing that,
I stopped losing sleep the night before one-on-one meetings.

The moment came when my subordinate
started talking on their own.

The days when I would sit at dinner after getting home
and ruminate, thinking, "Was that way of saying it bad?"
disappeared.

……Right?

Did you think, "Is that all it is?"

But this simple thing
was something I wasn't doing.
At least, I wasn't.

That's why I want to share it with you, too.

I will send you the concrete methods (templates, etc.) soon.

May the meeting you have tomorrow

for both you and the other person,

turn into a calm time to get to know each other.

You'll be fine.

Thank you for reading until the end.

Since I was a student, I have experienced many failures in life.

But for every failure, I have also had many successes.

That is why I am certain of one thing.

People can change at any age.

When I was in my 20s, I was more negative than anyone else.
I was second to none in negative thinking.

I experienced many troubles, and I was able to acquire a lot of know-how.

I will continue to share my know-how,
so that even one more person can feel "energized,"
and this country can be filled with energetic people.

I will take things seriously without becoming overly grave.(laughs)

I would be happy if this could be a catalyst for you to act more positively, even if just a little.

Kaito Matsuda

▼ Kaito Matsuda's self-introduction and story so far

▼ Previous article: The day I said, "Just shut up and do as I say," I destroyed my team.