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Pew Research Center

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The Doctor Is Not Real. More Americans Comfortable Consulting AI for Health Info

The latest report from Pew Research Center finds that just over one in three Americans have leaned on a conversational AI service for medical guidance, except in one key area.

By Rob Pegoraro
An illustration showing a medical professional interacting with a variety of AI services

Among Social Media Users, Reddit Soars As X Stagnates

The Pew Research Center finds YouTube, Facebook and Instagram retain a lock on Americans’ attention, with Threads, Bluesky, and Truth Social chipping away at that lead at the fringe.

By Rob Pegoraro
Social-media apps as seen on an iPhone's screen: Threads, Truth Social, TikTok, X, WhatsApp, YouTube and Bluesky

It's Not Just You: Parents Everywhere Struggle to Set Screen-Time Boundaries

A new Pew Research Center survey finds 42% of parents feel they could do better.

By Rob Pegoraro
A mom gestures in frustration as her son appears obsessed with a smartphone

Teens Spent Less Time on the Top Social Apps This Year, With Two Exceptions

As Snapchat, Facebook, and X experienced usage declines among teens in 2024, two other Meta properties saw their numbers inch up, a Pew Research Center study finds.

By Rob Pegoraro
Two high-school students sharing a social-media moment as seen on one's smartphone

The Internet Is Not Forever: 38% of Web Pages From 2013 No Longer Exist

A Pew report on 'digital decay' also finds tweets to be an increasingly ephemeral medium.

By Rob Pegoraro
Art showing a data cable with only one strand intact.

More People Are Freaked Out by AI Than Excited About It

A new Pew Research Center survey indicates half of us in the US are aware of current common AI uses, but only 30% can actually pinpoint where it's being used now.

By Eric Griffith

Teens and Social Media: The Kids Think They're All Right

A Pew Research survey shows most teens have deeper connections and tons of support because of social networks—not despite them.

By Eric Griffith

All the News That's Fit to Tweet: The Top Social Networks for News, Ranked

Social media as a news source isn’t going away, but with a couple of exceptions (such as TikTok) the trend to use it regularly for headlines is going down.

By Eric Griffith

Only One Social Media Platform Is Used by 95% of Teens (And It's Not TikTok)

While TikTok occupies the time of 67% of teens surveyed for a recent Pew Research Center study, it's another video site that truly attracts the views. (Sorry, Facebook.)

By Eric Griffith

Daily Internet Use Is the Norm for 4 out of 5 Adults in the US

A Pew Research survey shows the only constants in life now are death, taxes, and for 3 out of 10 people, virtually constant use of the internet.

By Eric Griffith

'Stressed' and 'Worn-out' Are Top Descriptors for People Seeing Politics Online

Everyone's bummed by the next presidential race, which is already taking over social media, while millennials are stressed out about everything multiple times per week.

By Eric Griffith
The Why Axis chart - Pew - Political Posts Wearing Out Social Users

Shopify Engages Millennial Shoppers With New Chat Feature

The Shopify Ping mobile app now contains Shopify Chat, a new feature used to reach millennial customers who prefer to communicate with brands through text messaging. The new feature establishes a dynamic channel to send coupons, offer discounts, and generate new sales.

By Gadjo Sevilla
Shopify Chat 2019

More Smartphones May Be Leading to Less Broadband

New research shows that the number of people who get (or even want) a high-speed home internet connection is dwindling as they use smartphones for all things connected.

By Eric Griffith
The Why Axis - Chart - For Some, Smartphones Act as a Home Internet Stand-in

Americans Increasingly Using Ride-Hailing Apps

Thirty-six percent of US adults polled by the Pew Research Center in the fall of 2018 said they have used a ride-hailing service at least once, up from just 15 percent who said the same in late 2015. If you live in a rural area, though, you probably haven't ever used Uber or Lyft.

By Angela Moscaritolo
Pew ride-hailing

For Teens, Cyberbullying Is Hard to Avoid

Pew Research Center polled 743 US 13- to 17-year-olds in March and April and found that 59 percent have experienced some form of online abuse. Name-calling is the most common type of online bullying teens face.

By Angela Moscaritolo
Millenial Girl Texting

Charting the Rise and Fall of Teen Social Media Popularity

Comparing Pew Research Center's Teens, Social Media & Technology reports from 2015 and 2018 highlights some massive shifts: Instagram and Snapchat are up, Facebook is down, and YouTube is king among US teens.

By Rob Marvin
The Why Axis Teen Social Media Usage

Has The Internet Been Good For Society? Fewer Saying Yes

Seventy percent of US adults recently polled said the internet has been good for society, down 'a modest but still significant 6 percentage points' since 2014.

By Angela Moscaritolo
Thumbs Up & Down

Fake, Dupe Net Neutrality Comments Flooded FCC Site

About 57 percent of comments were submitted with duplicate or temporary email addresses, the Pew Research Center says. But the dupes aren't all fishy.

By Michael Kan
Net Neutrality Comment

Do You Look at Social Media at Work? Duh, of Course

A new Pew survey suggests a majority of employees believe using social networks helps their job performance.

By Stephanie Mlot
Social CRM Tips

Most Americans Think Robots Will Take Our Jobs Within 50 Years

Many Americans think that within 50 years, robots will "definitely" or "probably" do much of the work we do today.

By Stephanie Mlot
The 10 Safest (And 10 Most Vulnerable) Jobs to Being Replaced by Robots