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AI / DevOps

Creating a Strategic Roadmap for Effective AI Implementation

The goal is to create an environment where your DevSecOps teams can thrive with AI superpowers built into their tools, backed by the appropriate leadership.
Jul 18th, 2024 10:15am by
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Enterprises are no longer experimenting with generative AI; they are integrating the technology into their core operations to drive efficiency, innovation and competitive advantage. Whether your company is an AI early adopter or just beginning its journey, your focus must be on integrating AI to deliver tangible results. Success requires a strategic approach that ensures the AI solutions you implement align with business goals and provide qualitative and quantitative benefits.

There’s no time to waste. By 2028, 75% of enterprise software engineers will use AI code assistants, according to Gartner, which defines them as tools that assist in generating and analyzing software code and configuration. That’s up from less than 10% in early 2023. Even though the adoption curve is steep, we are still early in the hype cycle. If your developers haven’t fully adopted an AI code assistant, they may be well-positioned to avoid some of the growing pains early adopters have experienced.

Building a robust AI strategy now can help you catch up to and even surpass your competitors in measurable ways. First, AI-powered tools can significantly enhance your security posture by automating threat detection and response. They can identify vulnerabilities and potential attacks much faster than traditional methods, helping to protect your systems and data more effectively.

AI is already proving its ability to enhance productivity and introduce new efficiencies across the entire developer workflow. Although code generation is a popular AI use case, GitLab research found that developers spend less than a quarter of their time writing code. Over 75% of a developer’s day-to-day work can be supported and made more efficient with AI through vulnerability explanations, code change summaries, automated tests and more. For example, writing tests is often time-consuming and lags behind the deployed code. AI can assist by generating tests in real time, ensuring thorough coverage and enhancing the overall quality of the code.

Additionally, a well-implemented AI framework that grants a holistic view of the software development life cycle can continuously improve itself as more data is collected and added to context windows. Enhancements in AI technology automatically integrate into your workflows, providing ongoing benefits without requiring significant manual updates.

Ensuring Long-Term Success

Implementing AI requires careful planning and consideration of the complexity involved and your current software development life cycle. Where will AI create the most efficiency? In testing and deployment, maintenance or another area?

A thoughtful analysis of your software development life cycle, including tools and processes, will provide the answers and help inform where to implement a robust AI system to deliver sustained value and how to iterate and expand over time. Creating a solid AI framework is crucial for long-term success. AI adoption requires modifying the entire software development life cycle to centralize data. Centralizing data allows it to be used across the organization to inform prompts and enables retrieval-augmented generation (RAG) techniques to enhance generative AI outputs.

Build a Data-Driven AI Structure

Data is the lifeblood of your organization’s AI efforts. Feeding it into your AI systems will allow you to supercharge the output quality for both your developers and your customers, and empower AI to help you measure success and identify areas for productivity optimization.

Additionally, as you integrate AI into your applications, prepopulating them with appropriate training data will ensure they are production-ready from Day 1. Now is the time for developers and data scientists to collaborate on using data warehouses and data lakes to facilitate access to training models and application usage.

Onboarding: Three Planning Considerations

The first step in your AI journey is creating an AI steering committee with a strong leader to review and recommend approaches specific to your organization’s needs. In some cases, this may be a chief AI officer. A CAIO doesn’t have to be an immediate addition to the C-suite; it may be a transitional title that a VP assumes to coordinate AI usage across teams. However, it should be someone empowered to look holistically at AI.

The AI steering committee should bring legal, security and engineering leaders together to build a structure for AI adoption. It’s important to remember that AI success isn’t possible without first addressing the privacy, security and legal requirements your organization may face and how AI adoption plays into continued compliance.

Next, guidelines and workflows should be established to ensure DevSecOps teams use AI responsibly. For example, by setting up automated testing, including using a security analyzer, to create a gating mechanism that ensures code is reviewed before it is promoted to production. And beware of shadow AI — the latest variation of shadow IT — where workers subscribe to their assistants while working on your codebase, leading to IP leakage.

Now is also the time to prepare for multimodel approaches. LLMs tuned for specific tasks are proliferating, making it possible to use multiple AI models across a range of applications. Enterprise systems are beginning to implement fine-grain controls to help DevSecOps pick the right LLM for the job — or automatically optimize the routing for a given task.

Approach AI Responsibly

With new power comes great responsibility. Companies that don’t use AI for software development risk falling behind their competitors that do.

However, leaders who rush into implementing AI without understanding its impact invite risks like security vulnerabilities, fines, customer attrition and reputational damage. To implement AI safely, leaders must gain visibility into their teams’ workflows to understand how AI can support them.

Organizations can ensure alignment between executive leadership and their developers on critical topics by fostering an environment where strategic discussions about AI are the norm, involving cross-team conversations with technical, legal and AI service providers. An AI transparency center is a resource that can help decision-makers navigate these conversations and issues with clarity and confidence.

Treat AI integration like cloud transformation — be mindful and deliberate. Avoid piecemeal solutions when possible, and focus on a comprehensive approach that ensures sustainable growth and improvement. Many AI vendors are moving from per-seat pricing to consumption-based pricing. Managing this line item carefully will be necessary, and an AI tool can likely help. Manage consumption-based spending and avoid toolchain sprawl by ensuring AI investments improve outcomes.

AI offers tremendous benefits, but success requires a holistic and strategic approach. The goal is to create an environment where your DevSecOps teams can thrive with AI superpowers built into their tooling, backed by the appropriate leadership structure to support their efforts and show business value.

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