You can identify which Google Voice subscription and features you have based on your user status and purchase method.
Single user plans: These versions of Google Voice don’t require a paid Workspace subscription and are only available in the US.
- Basic Google Voice: This no-charge plan is for personal, consumer use. It requires a phone number to forward calls and includes features like voicemail transcription, unlimited domestic calls, and texts.
- Google Voice Starter (Standalone): A plan with advanced call features like transfer and easy ad-hoc recording, 24/7 access to Voice support, and help with emergency calls.
- Google Voice Standard (Standalone): This includes all features of Voice Starter (Standalone), plus support for auto attendants to route incoming calls.
Multiple user plans: These versions of Google Voice are available as an add-on subscription to any paid Google Workspace plan.
- Google Voice Starter (Workspace add-on): This includes all features of Google Voice Starter (Standalone), plus support for up to 10 users in one organization.
- Google Voice Standard (Workspace add-on): This includes all features of Google Voice Starter (Standalone), plus support for unlimited users, ring groups, and call delegation.
- Google Voice Premier (Workspace add-on): This is designed for global enterprises and large organizations. It includes advanced enterprise-grade capabilities like:
- Automatic call recording
- Advanced reports and analytics through BigQuery
- Support for international users
To find the Google Voice subscription that best fits your needs, review the table below.
Compare features by types of Google Voice subscriptions:
|
Features |
Google Voice |
Voice Starter (Standalone) |
Voice Standard (Standalone) |
Voice Starter (Workspace add-on) |
Voice Standard (Workspace add-on) |
Voice Premier (Workspace add-on) |
|
Subscription cost |
$0 |
$10 / month |
$20 / month |
$10 / user / month |
$20 / user / month |
$30 / user / month |
|
Maximum number of users |
1 |
1 |
1 |
Up to 10 users |
Unlimited |
Unlimited |
|
Subscription requirements |
Personal Gmail @gmail.com account |
Personal Gmail @gmail.com account |
Personal Gmail @gmail.com account |
Paid Google Workspace subscription |
Paid Google Workspace subscription |
Paid Google Workspace subscription |
|
Country availability (local phone numbers) |
US only |
US only |
US only |
14 countries / regions |
14 countries / regions |
14 countries / regions |
| Get additional numbers outside of your home country |
✘ |
✘ |
✘ |
✘ |
✘ |
✔ |
|
Unlimited domestic & regional calling* |
✔ |
✔ |
✔ |
✔ |
✔ |
✔ |
|
International calling* |
✔ |
✔ |
✔ |
✔ |
✔ |
✔ |
|
Unlimited SMS |
US only |
US only |
US only |
US only |
US only |
US only |
|
3-way calling |
✘ |
✔ |
✔ |
✔ |
✔ |
✔ |
|
Call recording |
✘ |
✔ |
✔ |
✔ |
✔ |
✔ |
|
Desk phone and ATA support |
✘ |
✔ |
✔ |
✔ |
✔ |
✔ |
|
911 emergency support |
✘ |
✔ |
✔ |
✔ |
✔ |
✔ |
|
Forward calls to linked numbers |
✔ |
✔ |
✔ |
✔ |
✔ |
✔ |
|
Voicemail transcripts |
✔ |
✔ |
✔ |
✔ |
✔ |
✔ |
|
Mobile apps: Android, iPhone and iPad |
✔ |
✔ |
✔ |
✔ |
✔ |
✔ |
|
Don't need to verify account with another phone number |
✘ |
✔ |
✔ |
✔ |
✔ |
✔ |
|
Desk phone compatibility |
✘ |
✔ |
✔ |
✔ |
✔ |
✔ |
|
Auto attendants |
✘ |
✘ |
✔ |
✘ |
✔ |
✔ |
|
"Do not disturb" based on Calendar working hours |
✘ |
✘** |
✘** |
✔ |
✔ |
✔ |
|
Use contacts from corporate directory |
✘ |
✘ |
✘ |
✔ |
✔ |
✔ |
|
Identify incoming Google Meet calls |
✘ |
✘ |
✘ |
✔ |
✔ |
✔ |
|
Ring groups |
✘ |
✘ |
✘ |
✘ |
✔ |
✔ |
|
Call delegation |
✘ |
✘ |
✘ |
✘ |
✔ |
✔ |
|
Call queuing |
✘ |
✘ |
✘ |
✘ |
✔ |
✔ |
|
Automatic call recording |
✘ |
✘ |
✘ |
✘ |
✘ |
✔ |
|
Vault |
✘ |
✘ |
✘ |
✘ |
✘ |
✔ |
|
Export Voice activity to BigQuery |
✘ |
✘ |
✘ |
✘ |
✘ |
✔ |
|
Purchase credit to make calls |
✔ |
Billed to account |
Billed to account |
Billed to organization |
Billed to organization |
Billed to organization |
|
Custom hold audio |
✘ |
✘ |
✘ |
✘ |
✔ |
✔ |
|
24/7 access to Voice support |
✘ |
✔ |
✔ |
✔ |
✔ |
✔ |
* Determination of ‘domestic’ and ‘regional’ depends upon your primary location. Regions include North America and Europe. International calling rates depend on both originating and destination countries. Check voice.google.com/rates for latest rates. Unlimited calling is subject to Voice Terms of Service.
**Available to users on standalone Voice subscriptions with a paid Workspace plan associated with the same personal account.
To sign up for Google Voice, use a personal account or an account from your work or school. Your organization might give you a Voice for Google Workspace account they manage and pay for.
Check if you have a managed Voice account
- On your computer, open Google Voice.
- At the top right, click Settings
.
- Under "Account:"
- If you find "This account is managed by your Google Workspace administrator:" You have a Voice for Google Workspace account and your organization handles your billing.
- If you find "Manage my account:" You have a Voice Starter (Standalone) or Voice Standard (Standalone) account and pay for Google Voice.
- If you don’t get either message: You have a non-charge personal account or a work or school account your organization doesn’t manage.
Tips:
- If you signed up for a Google Voice account before Voice for Google Workspace was available, you may have a legacy unmanaged Google Voice service linked to your Google Workspace account. Learn how to migrate users to managed accounts.
- As a Google Workspace user, your administrator can:
- If you have a personal gmail (@gmail.com) account, learn about the new Google Standalone plans.