Punctuation and symbols

Google provides translated versions of the Advertising Policies Help Center, though they're not meant to change the content of the policies. The English version is the official language used to enforce Google Ads policies. To view this article in a different language, use the language dropdown at the bottom of the page.

To ensure that ads on the Google Ad Network uphold high editorial and professional standards, Google Ads only allows ads, assets, and destinations that are clear, easy to interact with, and relevant to users.

Learn more about the Editorial policy.

Violations of this policy will not lead to immediate account suspension without prior warning. A warning will be issued at least 7 days prior to any suspension of your account. Learn more about Google Ads account suspensions overview.

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About the policy

Some types of non-standard punctuation and symbols are allowed in certain circumstances. You’re required to request a review to use any of these kinds of punctuation or symbols:

  • Trademarks, brand names, or product names that use non-standard punctuation or symbols consistently in the ad’s destination can be approved for use in ads.
  • Symbols used in commonly acceptable ways are allowed

Examples (non-exhaustive):

  • Using an asterisk for star ratings, like "5* hotel"
  • Using an asterisk to indicate that legally required conditions apply

The following is not allowed:

red x mark Punctuation or symbols that aren’t used correctly or for their intended purpose

Examples (non-exhaustive):

  • Punctuation or symbols repeated consecutively, like "flowers!!"
  • Symbols, numbers, and letters that don't adhere to their true meaning or purpose, like "f1owers" or "fl@wers"
  • Non-standard use of superscripts, like "flowers"
  • Non-standard symbols or characters like bullet points or asterisks, like "*flowers*"
  • Excessive or gimmicky use of numbers, symbols, or punctuation, like "F.L.O.W.E.R.S."

red x mark Invalid or unsupported characters

Examples (non-exhaustive):

  • Emoji
  • Single-byte katakana

Options to fix

If this policy is affecting your ad, review your options to fix below.

Edit your ads to comply with this policy

  1. Go to Ads within the Campaigns menu Campaigns Icon.
  2. Hover over the ad or asset and select Edit.
  3. Edit the ad or asset so that it complies with the policy.
  4. Select Save. Your ad or asset will be automatically re-reviewed, which typically takes 24-48 hours. Check the ad’s status in the “Ads & assets” page for updates.

Your ad will be automatically reviewed again. To check the ad or asset status, review the “Status” column. If you hover over each status, you’ll notice a more detailed explanation of what the status means.

Learn more about how to Fix a disapproved ad or appeal a policy decision.

Appeal policy decision

If you believe there’s been an error and that you haven’t violated Google Ads' policies, appeal the policy decision directly from your Google Ads account to request a review. If the review determines that your ads are compliant, they can run again. If you aren't able to fix these violations or choose not to, remove your ad to help prevent your account from becoming suspended in the future for repeated policy violations.

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