KPIs are not for 'looking at.' Turn them into results with a weekly 'control loop.'
Increasing the number of KPIs will not produce results. What produces results is not the KPI itself, but decision-making.
Strong organizations operate KPI meetings not as 'reporting sessions,' but as a 'control loop' to decide, delegate, and verify in the next session.
With this structure, discussions stay focused, actions are taken, recurrences are reduced, and the numbers begin to move.
3 Points
• Maximum of 5 KPIs: Utilization (volume) / Personnel (allocation) / Cost / Quality / Cash
• Explain variances by drivers: Price x Quantity x Mix (the same format every time)
• One action per KPI: Owner + Deadline + Verification Metric (to be verified next time)
PRACTICAL TIP
'20-Minute Rule':
Look at 5 KPIs, make 5 decisions, and confirm completion the following week.
When you cannot make a decision, it is almost always because the KPI definition (denominator, scope, recording timing) is misaligned.
(Lead-in)
*The reason KPIs don't work is not the 'meeting' itself, but the 'definitions,' 'responsibility boundaries,' and 'data creation methods.'
By organizing these, the quality of decision-making will improve dramatically in the same amount of time.
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