A story about how standing on the client's side revealed the common traits of appreciated workers

“Writers and those working from home should
try experiencing the client side at least once.”

I thought this because I recently
posted a monitor project on CrowdWorks.

It was a simple task lasting only three days, but
it was an experience with more “realizations” than I expected.

In this article, I will talk about the common traits of appreciated workers that I saw after becoming a client.

Who this article is for

Wait... did they even read it? Application content that made me double-take

Even though I specified “Women only,” I received applications from people who were clearly men.
Even though I wrote “Fixed fee of XX yen,” some people demanded nearly double that amount.
Even though I clearly stated “3-day monitor,”
I even got a message saying, “I did one day, so that’s enough, right?”...

It was a moment where I felt that the text I had written
after reading it over many timeswas not getting through at all.

Honestly, I was disappointed, but
what I really want to convey is not a story about being “unread.”

It is actually the opposite.

By standing on the client side, the “image of an appreciated worker”
—the kind of person who makes me think, “I’d be so grateful if they did this”—
became clearly visible.

How appreciated workers acted

・They read the application text thoroughly and answer questions carefully
・They confirm the conditions and reply with “Understood”
・They provide solid reactions regarding deadlines and delivery rules
・Even if they are unwell or delayed, they offer alternatives like “I can submit it by the Xth”

While these all seem like common sense,just doing these things makes a client feel incredibly relieved.

I realized for the first time that “you can trust someone this much just by reading their text.”

Workers should experience being a client

For those who are unsure about how to handle proposals or deliveries,
I really want you to try being on the client side once.

What kind of treatment do you appreciate receiving?
Where is the line for “It would be helpful if they did this”?

Because you will understand that firsthand,
I am sure it will be useful for your future work.

Things I realized after experiencing it

Through this experience, I personally gained a little more insight into
how to communicate effectively
and how to build trust.

There is no single right answer to communication, but
people who can imagine the other person's perspective are ultimately the strongest.

Because I feel this way,
I want to continue aiming to write text that is read and understood.