The Order of Guidance: 'Communicate' Before 'Scold'

Hello.
I am Yoshi, an advisor on 'Communication Methods and System Building' for conveying educational intentions.

Communicate before you scold

My fundamental principle is that 'you must not scold someone for something you have not communicated.'
For example, suppose there is a rule that students should only come to junior high school on weekends or holidays if they have a reason, such as for club activities or to pick up something they forgot.
But what if that had not been communicated to the first-year junior high students?
Suppose that in elementary school, the rule was that it was fine to come to the school grounds even on weekends.
In that case, the children will come to school on weekends as usual.
If you then scold them by saying,
'Why are you coming to junior high school when you don't have any business here?'
this is completely unreasonable from the children's perspective.
They weren't taught.
They didn't know.
Yet, they are being scolded.
I think you can understand why scolding them for this is unreasonable.

Now, are you doing similar things in your daily life outside of that?
In other words, you haven't provided guidance.
You haven't communicated it.
Yet, you scold them anyway.
For example, in situations like these:
・Scolding them with 'Why can't you do this properly?' without having specifically taught them how to proceed with cleaning.

・Scolding them with 'This is hard to read' or 'This is sloppy' without having shown them how to write in their notebooks.
・Scolding them with 'That's the wrong way to submit it' without having confirmed how to submit assignments.
・Scolding them with 'Your attitude toward listening is bad' without having shared the expected posture for listening.
・Scolding them with 'You shouldn't do things like that' without having communicated how to spend their break time.
These things tend to happen if you aren't careful.

We tend to assume on our own that 'they already know' or 'they should naturally understand.'
And then, we might easily scold them.
But for the children, it is different.

They were scolded without being informed.
They were blamed for something they weren't taught.
That is how they feel.
Of course, the teacher has intentions as well.
It might have been necessary guidance for safety, for group life, or for learning.
Even so, if it hasn't been communicated to the child, the view from the child's perspective changes.
'Why was I suddenly yelled at?'
'I never heard of that rule.'
'The teacher doesn't understand us.'
When such thoughts accumulate, it leads to distrust of the teacher.
That is precisely why you should communicate before you scold.

I believe this is the basic foundation of guidance.
Share the rules.
Communicate the reasons.
Show specific actions.
If necessary, confirm as many times as needed.
Only then, provide guidance when they deviate from what was communicated.
As for the order, we really want to value this, don't we?
Communicate before you scold.
We must not forget this basic foundation.