Clinic Director, are you tired of answering the same questions every day? How to automate appointments and inquiries for osteopathic clinics using AI
The phone rings first thing in the morning.
"What time are you open?" "Do you accept insurance?" "It's my first time, what should I do?"
It rings between treatments. It rings during lunch breaks. Sometimes it even rings after 7:00 PM.
There are clinic directors who spend every day answering the same questions over and over.
I wanted to reach out to those directors.
I have always been indebted to osteopathic clinics.
I have been involved in sports my whole life, and I was constantly getting injured.
My ankles, knees, shoulders. I rushed to the local osteopathic clinic time and time again. The director really looked after me, teaching me not only how to treat my injuries but also how to use my body properly.
Back then, the osteopathic clinic was more than just a place to get treated.
I still visit occasionally. But the director is as busy as ever.
Answering the phone while performing treatments, handling payments, and confirming the next appointment. It is wonderful that there is a constant stream of patients, but the director never has a moment to rest.
"Why are they so busy?"
I thought about it for a while. I see, they are running everything by themselves. Dealing with patients, handling inquiries, and managing appointments—they are doing it all alone.
That realization is the starting point for this initiative.
Self-introduction: Who is Tanaka?
My name is Tanaka, and I build AI-powered systems under the business name Shosoku Seisakushitsu.
Apps, landing pages, business tools—I build whatever is requested, but right now, I am focusing most of my energy on "reducing the workload for small businesses using AI."
Actually, I used to run a small business myself. I was chased by inquiry responses, appointment management, and scheduling, and while I kept doing it all manually, I kept thinking, "This is work that someone else could do."
Now, I can solve that. I want to use this technology to give back to the osteopathic clinics that have taken care of me.
That is the starting point of this activity.
Why I want to reach out to osteopathic clinics
Across Japan, there are many osteopathic clinics deeply rooted in their local communities, dedicated to their patients.
Many clinics are run by the director alone or with a small staff. They handle treatments, answer phones, manage appointments, and process payments all at once.
Even if they want to spend more time with their patients, they find themselves overwhelmed by administrative tasks.
I want to walk alongside those clinic directors.
Instead of systems for large corporations, I want to create something that a single local clinic director feels they can actually use.
When I formed that vision, osteopathic clinics were the first place I knew I had to focus on.
What I actually built
I created a LINE chatbot demo assuming a fictional clinic called "Sakura Osteopathic Clinic."
It can do three things.
1. Appointment Reception Just by sending "1," the booking flow begins. It asks for the preferred date, time, and name, accepts a tentative booking, and notifies the clinic director.
2. Automated Answers to FAQs It automatically answers questions like "Do you accept insurance?", "Is there parking?", or "What is the process for a first visit?" 24 hours a day.
3. After-Hours Support Even if an inquiry comes in the middle of the night, it automatically replies, "We are currently outside of business hours." The director can simply check it the next morning.
Here is what the actual conversation screen looks like.
![Screenshot of the appointment flow] * The appointment is completed the moment the director sends "1" from their smartphone
![FAQ and unexpected question response] * It naturally handles unexpected questions like "Are you busy right now?"
I will show you a free demo
If there are any clinic directors who would like to see if this could work for their practice, I will provide a free demo.
It takes 15 minutes via Zoom. I will show you how it works by having you actually interact with the LINE bot on your own smartphone. There is absolutely no cost.
Please contact us via DM on Instagram or X.
Instagram: @tanaka_shosokuseisakusitsu
Portfolio & Details: Shosoku Seisakushitsu
A simple message saying "Demo requested" is enough. Please feel free to reach out.
#AIUtilization #OsteopathicClinic #LINEUtilization #OperationalEfficiency #AITools