What to Expect from Subordinate Reports

"Why can't you provide such a simple report!"

...Have you ever scolded someone like that without listening, only to have an awkward relationship follow? Could that be the reason why subordinates have quit?

The reason for incorrect reporting often lies with the supervisor.
Unless you understand that, this hellish situation will repeat itself.

What a supervisor must do to get correct reports is not to create a reporting form, nor is it to introduce a business chat tool.

The first thing you must do is convey the "purpose and significance of the report" to your subordinate. To do that, you must understand the purpose and significance of the report yourself.

Why are they reporting it, what effect will that report have, what risks will that report help avoid... You must understand these things yourself and be able to explain them to your subordinate in your own words.

And you must provide an environment where psychological safety can be guaranteed.
This cannot be done overnight. If you have a tendency to engage in one-sided communication that allows no room for argument, be careful. Share your own feelings and thoughts, and ask for their opinions on them. By repeating such dialogues, it is important to build an environment where subordinates can truly feel that "I won't be scolded no matter what I say to this person."

Once that foundation is built, what the supervisor should ask of the subordinate is "at what level of detail to report."

This level of detail varies depending on the situation.
If it is a major issue that affects company management, a detailed report is necessary. If it is a report about securing a new contract, a report about the client name and estimated annual sales should be sufficient.

Inexperienced subordinates do not understand this sense of detail.
That is something that can only be acquired through experience. However, if you do not convey the purpose and significance of the report, and if psychological safety is not guaranteed, the subordinate will fear reporting and will not gain that experience.

It is important to align on this sense of reporting detail.
If you can do that, your stress will be greatly reduced.