[Operational Improvement][In Progress] A story about working with GPT to improve the shower and washing machine reservation system! ①
🔧 Forced to break away from analog management
In many share houses, "analog shower reservations" using whiteboards or handwritten charts are common.
However, this method actually comes with these kinds of issues:
Writing errors or forgetting to erase
Hard to tell who has made a reservation
Minor hassles like refilling pens or board deterioration
Our company has long utilized PILOT magnetic boards + OHP film but due to production discontinuation, we needed to rethink our future management method😢
(Magnetic boards had value beyond just being children's educational toys!!)
🚀 Turning a trigger into an "opportunity"
Thinking "I might as well find a more convenient way," I decided to transition from analog to digital.
I investigated the situation at other companies, but I felt that the perception is still, as expected, "Whiteboards are the norm, so what? (picking nose)".
We are daring to step into that space and evolve it into a "user-friendly system" from a user's perspective.
🤖 Designing the mechanism together with ChatGPT
For building the new reservation system, I am developing it while having daily dialogues with ChatGPT.
What I am aiming for is a well-balanced mechanism like the following:
Easy to reserve from a smartphone
Low cost
Privacy is also protected
For implementation, I adopted Google Forms + Google Apps Script.
I will build a system that is as simple as possible and functions reliably.
📝 Main features of the system
Reservations can be made 24/7 from a smartphone
Reservation information is designed to be invisible to other residents (Privacy protection)
Includes a check function to prevent unauthorized use
We also plan to support reminder notifications to smartphones and notifications when usage ends
“I forgot I made a reservation and didn't use it,”
“I was sleeping and didn't notice,”
—to prevent situations like these, we are also focusing on implementing a notification feature.
🔐 Privacy-conscious calendar
The reservation calendar will only show the time slots, and who is using it will be hidden. By doing this, we have created an environment where residents can use the facilities with peace of mind without worrying about each other.
🔭 Future Outlook
We are planning the following improvements in the future:
Real-time display of reservation status on-site (introduction of digital signage)
Optimization of facilities through analysis of usage data
We will evolve from a simple “reservation system” to streamlining daily management.
🏡 Summary: We want to eliminate the “little stresses” of daily life
You might think, “Shower reservations are such a mundane topic...”
However, we believe that that “mundane” aspect is a major factor that influences resident satisfaction.
I will report on the progress again.
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