Faking deaths and going on a rampage: This month's family affairs

Returning to my parents' house is a treasure trove of material.

A certain mail-order catalog for elderly ladies.
The top my mother ordered in April still hasn't arrived.
A postcard arrived saying the product would be delayed, but
she ended up buying something similar elsewhere.
Apparently, it's too much of a hassle to cancel it now.

Once you use a mail-order service, they send you tons of catalogs every month as if you're their own.
My mother, fed up with that too, called customer service and said this.

This person has passed away, so please stop sending them.

I never thought of that! Haha.
The delayed product is now canceled too.
In my mother's mind, all's well that ends well.

But hey, you might have found some wonderful products in the future, so is that really okay? Not that I care, though.

As for my father, he was fuming about the fact that the contract confirmation documents for a certain life insurance company will be paperless starting next year.
In short, it means, "Please check online from now on."

According to my father,
Do they just assume everyone has a smartphone or computer!?
Aren't people who don't have them being left behind?
(You idiots!)

I think my father has a point.
There wasn't even an option for "Those who do not wish to go paperless..."

No postcard for status confirmation had been sent either, and with everything getting mixed up, my father's distrust was growing.
Plus, since he's hard of hearing, his voice when complaining is very loud.
(My mother is sick to death of it.)

I think it's unproductive to just yell around the house.
Wouldn't it be better if he let it out outside? It might even lead to the elderly making their voices heard.

Why don't you go to the counter and complain properly, even if they call you a "rampage senior"? If you happen to burst a blood vessel in your brain right there, they can call an ambulance for you immediately.

I tried egging him on.
My father just laughed happily.

To those involved, I apologize for my inappropriate remarks.
But really, you know your core customers are elderly, yet you ignore things like the smartphone ownership rate among the elderly, or the fact that operating on a small smartphone screen isn't suited for them in the first place. Even if you say "have a family member do it," many people have family living far away, have no relatives, or have concerns about their cognitive health. It's easy to imagine various scenarios, so I think it's very unkind, Japan Post Insurance.

The thumbnail image is the Starbucks nearest to my parents' house.
It's in a moderately urban area and is moderately empty.

Well then, take care!