Failures should be honored, not hidden: Why I dedicated a chapter to five consecutive accidents
I will confess honestly.
I was quite hesitant to dedicate an entire chapter of a practical book to "examples of failure."
It is, after all, a certainty that people will think, "Wow, this guy has had a lot of accidents."
Even so, there is a reason why I made it an independent chapter.
Operating a thought log cannot be replicatedby only talking about 'what went well'.
It is the same as a cookbook filled only with success stories, yet for some reason, only your kitchen ends up burning.
1 | The five accidents I caused
The accidents that occurred while I was actually operating the system could be organized into five categories.
Session loss (the entire log disappeared at the peak of the discussion)
Partial loss of records (the important "process of hesitation" was missing)
Deviation from the format (I broke the format I had decided on myself)
Tool malfunction (automation oversight)
Inconsistency in check settings (inspections were not functioning)
Each one was painful at the time, but as a result,they all became opportunities to strengthen my operational rules.
2 | Looking back using the same "4 blocks"
In this book, I look back at each accident using the same four blocks.
"What happened"
"Why it happened"
"How I fixed it"
"Generalized lessons"
Writing in this format turns failures from "someone else's funny story" into"your own checklist".
3 | Emotions as "input data" too
Symbolic of this is the first session loss.
The log disappeared at the very moment the discussion was so heated it could be called a legendary session.
I was so depressed I wrote that I was "crying."
But the real problem wasn't that the log disappeared.
The fact that I, at the time, did not recognize "failure, emotion, and loss" as subjects for recording at all—the lack of margin in my operational design—was the core of the pain.
So, I redefined it totreat emotions not as "noise" but as "input data".
Crying, frustration—these are excellent logs. When you honor them, they find peace and become teaching materials. Convenient.
4 | What is lost can be turned into a design object
This is the motto of this chapter.
Rather than the accident itself, "how you structure" the accident determines your next move.
It is about whether you can stop being in victim mode and return to researcher mode.
When you finish reading, you will be able to apply these same four blocks to your own operations for inspection. I wrote this chapter with that goal in mind.
It is overwhelmingly more beneficial to memorialize failures than to hide them.
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