If you have something to say, you should just say it... (Part 2)
Sometimes I think,
there are people who have something they want to say, but don't say it.
Are they holding back for some reason?
Do they think that speaking up will make the problem bigger?
(Even though not saying anything might make the problem even bigger...)
Perhaps they lack the confidence to say it?
Is not saying anything a form of consideration, or is it guessing what others want?
But in the end, if not saying anything makes the situation worse, then
you really have no choice but to say it, right?
I thought I had written something similar before, so I looked back and found,
it had the exact same title (lol).
Last time, it was about communication within an organization.
This time, it's about communication with people outside.
So, it's not a duplicate (probably lol).
For things that are hard to convey, it's better to put some thought into how you convey them.
You've decided to say it,
now the question is, how do you convey it?
Imagine the other person's feelings.
If I say this, how will the other person feel?
Sometimes, thinking stops right here.
But feelings are a short-term issue.
I want to say, isn't there something more important than that!?
For me, imagining the bright future that lies ahead is more productive than focusing on short-term emotions, so,
even if things get a little messy, it's not a big problem,
I think.
Perhaps the other person will understand.
At the very least, it won't become a major problem...
If that's the case, I do a little simulation to see if it's okay to say it ^^)
Consider the situation and position the other person is in.
If it's a professional relationship,
I consider the situation and position the other person is in.
I don't want to do anything that would be a disadvantage to the other party.
Setting emotions aside for a moment,
is there anything that would cause trouble for them in terms of work?
If so, what kind of things?
I try to think about things like that.
The overall flow and a bright future vision.
Naturally, since everyone is a colleague working seriously,
the desire to do good work is something we all share.
If that's the case, it's better to quickly overcome the hurdles in front of us.
This time, it was a request regarding communication with a specialized partner that the client is outsourcing to, saying,
due to our circumstances, we would like to delay the overall schedule.
That alone wouldn't make the other party happy, but
I explained that based on the overall flow, I believe this is the best approach.
Recognition of current issues and progress status
The importance of changing the initial plan and prioritizing what needs to be finished first
The meaning and effect of delaying the schedule
The risks of forcing progress according to the original schedule
The best schedule plan I am currently considering
When I talked about these things,
they thought about it for a while,
and said, 'Well then, let's go with that!'
and it was settled amicably.
Within the client's company, various anxieties were emerging,
and they said they couldn't move forward with discussions or explain things well, so
it was decided that I would convey the situation as a third party after organizing it.
Depending on the situation, who speaks is also important.
Changing the person in charge
can sometimes make things go more smoothly.
This time, it just happened to result in a good outcome.
But if I hadn't said anything, the problem seemed likely to worsen, so
I felt that this was the only timing.
No matter what it is, nothing starts until you try saying it.
First, try saying it.
Also, anticipate the worst-case scenario.
Be careful about how you say it.
Consideration and respect for the other person are the basic prerequisites.
Go from the big picture and a bright future vision to the details and evidence.
Japanese companies are truly full of good people.
Whether inside or outside the company, I have reaffirmed that the colleagues I work with are, in the end, all good people.
I have reaffirmed that the colleagues I work with are, in the end, all good people.
I have been going around saying things like that for a while now, but
Japanese companies are truly peaceful.
Even though everyone is a good person,
it is such a waste to worry about small things and not say anything.
it is such a waste to worry about small things and not say anything.
If you talk, they will understand.
Things get complicated because you don't talk.
This is my personal theory and conviction.
If you say it properly, they will understand!
Because everyone is a good person~ ^^)
The person who wrote this article is,
Shigeki Kawahara, a 'Future Realization Partner' who increases revenue pillars
https://mousoubiz.com/
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