[Stop Now] "Reserved for XX" is a violation of terms! The terrifying trap where sellers get penalized for cancellations due to sniping

Hello!
Today, I will talk about the
terrifying trap hidden in the culture of
"Reserved for XX" that you often see on Mercari.

Please be careful.
Recently, a post like this went viral on social media.

Seeing this,
"Wait, what happens if someone snipes it!?"
Many sellers must have felt their blood run cold.

I will state this clearly as a conclusion.
Please stop creating "reserved pages" on Mercari
right now.

That action you are taking out of kindness
might be a ticking time bomb that could blow up your account.

Today, I will introduce a "magic template" that encourages immediate purchase smartly while avoiding the risk of violating terms.

Reserved pages are a violation of terms under the name of "my rules"

When you look at Mercari,
there are many items with "Reserved for XX" written in large letters on the image, right?

This is a culture that has become fully established
as a consideration to prevent other customers from buying the item
after a price negotiation has been settled.

However,
this is a "my rule" that is not recognized at all
by Mercari officially.

Mercari's basic philosophy is
"a place where anyone, at any time, can buy if they press the purchase button first."

The act of intentionally restricting it so that only a specific person can buy it
is actually not recommended.

So, what happens if a completely different person clicks and buys the item you made "Reserved for XX"?

"I'm sorry, this is reserved for someone else, so I will request a cancellation."

If you tell the office this,
a surprising result awaits you.

Surprisingly, it is not the person who bought it, but
you, the seller,
who will receive a penalty
for "nuisance behavior (unjust cancellation)."

To Mercari, the sniper is a "valued customer"

From your perspective,
the person who sniped it might be a "jerk who can't read the room."

However, from the perspective of the Mercari system,
they are a "valued customer" who paid the fastest according to the rules.

A reserved page is
a delicious item
that is cheaper than the market price right after a price negotiation has finished.

There are actually users who search specifically for that.

Canceling on a legitimate buyer to follow your own rules,
and getting penalized as a result.

In the worst case,
your account could be restricted or permanently suspended,
and you will lose the opportunity to have your products seen by tens of millions of customers forever.

It is absolutely wrong to take on that much risk
for a single price negotiation.

A "magic template" to sell immediately without creating a reserved listing

I understand the pain of wondering, "So, what should I do if someone asks me to 'make it reserved' after a price reduction?"
Many beginners stumble here.

What you should use here is the following magic template,
which allows you to maintain control while urging the other party to act quickly.

There are two key points.

First, refuse without causing offense by citing the terms of service, without using the word "reserved" at all.
Second, by only changing the price and stimulating the anxiety of "someone else might take it" (loss aversion psychology), you gently nudge the buyer to complete the purchase.

With just this, you can perfectly follow Mercari's rules while
urging the other party to make an immediate purchase.

In fact, successful sellers use this template,
avoiding sniping troubles while
overwhelmingly speeding up payment after a deal is reached.

What if someone else buys it?

Finally, I will tell you the correct way to handle it
if someone else (a sniper) buys it after you have taken this approach.

The answer is,
"Ship it to the person who sniped it and complete the transaction."

"But I feel bad for the person who negotiated with me..."
you might think, but
please be professional about it.

You have succeeded in "turning your product into cash at your desired price."
Who bought it is irrelevant to your profit.

Conversely, here is what you must not do.

• Writing "I have reserved this, so others please do not purchase" in the product description

• Stubbornly filing a cancellation request even if someone else buys it

• Getting angry and sending a complaint message to the other party

It would be counterproductive to damage your own account because of arbitrary personal rules after finally making a sale.

Take control of the negotiation,
keep the item in a 'buyable by anyone' state,
and let's secure your profits wisely and safely.

Thank you
for reading until the end.
This was Merukaku.