I was providing support, yet I couldn't understand my own situation

As part of my work, I would accompany users to their appointments and sometimes handle procedures on their behalf.
I thought I understood the process for applying for medical support for independence and mental disability certificates.

I believed I had a grasp of how things flowed.

—

So, honestly,

when it came to my own situation,
I thought I would be able to figure it out to some extent.

—

But in reality,

I didn't even know if I was eligible to apply as an individual,
and I had to start by checking with the city office.

—

Even though I had been so involved in it.

—

I was a little surprised myself.

—

But now I understand.

—

When you become the person needing support,

your very ability to make decisions drops
due to anxiety and exhaustion.

—

Even if you have the knowledge,

you are no longer in a state where you can 'use it'.

—

It's not so much that the system is difficult,

but that using it in that state is difficult in itself.

—

That's why,

it's not enough to just have 'someone who knows',

I realized we need 'someone who can organize things together on the spot'.

—

This isn't a special case,

I think it's happening everywhere.

—

The gap between those providing support and those needing it.

The role that bridges that gap is still lacking.

—

What I want to do

is exactly that.

—

#CoinBridge
Articulating structures and connecting the field with the system

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