Thinking about how to communicate. After all, I'm a sensitive young person.
Good evening, this is Kao.
As I wrote in my self-introduction, I am a 27-year-old saleswoman. What kind of impression does the age of 27 give you?
Is it already an old lady to a high school student?
Is it about the age of a child to someone in their 50s?
Personally, I still feel like a young person (and I want to stay that way).
As a 'self-proclaimed young person,' although I am a positive monster at my core, I also have a sensitive side.
I can easily become paranoid about various things based on a single word or attitude from an older person.
Someone who tells you what they can't do in a straightforward manner
During a meeting with another department.
There was a prompt asking if there were any requests regarding the system we operate to support sales activities.
That was the question posed.
It's a rare opportunity.
I thought I would try to convey what I was feeling, and I put forward about three requests.
The answers that came back were blunt.
・That cannot be handled due to system constraints.
・That is handled by another department, so I don't know.
・That is done on purpose, so we will not change it.
That was it.
What kind of impression did you get?
Straightforward and easy to understand!
It's good that the meeting won't drag on!
I think you might have those impressions, but the impression I received was 'How cold.'
Of course, it probably depends on the person's personality, etc. (laughs)
To the question 'Do you have any requests?', what I was looking for was not an immediate answer. It was just an opinion, like, 'I'm thinking about this. If you have other requests, I'd like you to consider them.'
You asked for it, so I gave my opinion as a player, so why didn't you consider it at all, take notes, or take it back with you!?
That was my honest feeling.
In the end, I didn't gain any insights from the meeting, which ended after refuting the opinions that came from others besides me.
Someone who tries to understand for a moment, even if they vaguely know that the request cannot be fulfilled
On another day. A meeting with a different department.
This time it was a meeting with the so-called marketing department, which thinks about product prototypes.
Are there any requests? Any questions? Any doubts? Any complaints?
I was asked to give my opinions quite frankly.
Various people from young to veteran attended, and a wide range of questions and requests flew about, but the impression I had of the person answering the questions was, 'What an amazing person.'
Because I could see that in response to our opinions, they
did not deny them. Showed agreement with what they could agree with. Discussed parts they didn't understand until they could understand them. Took notes.
Isn't that amazing? I felt that it was something that is hard to do.
It depends on the situation, but I like the latter.
Certainly, in terms of meeting progress, the former would be faster and end more concisely. However, I understand that the purpose of the meeting on both days was brainstorming-style opinion gathering.
There was plenty of time prepared, and the purpose was to seek new perspectives and gather opinions from the field.
In that case, rather than giving an answer on the spot (flatly saying it can't be done), I would appreciate it if you could take it back for consideration or acknowledge it first.
Even if it's just a small buffer, it's nice to be acknowledged. If my opinion becomes the center of the discussion, I can feel that my thoughts weren't in vain.
At least, that is the kind of sensibility I have.
Of course, just listening isn't enough, so it's also important to see if you are actually taking action based on the opinions provided.
In that regard,
what cannot be done, cannot be done.
I think it would be good if you could provide answers such as when you aim to implement the things that seem possible.
Phrases I want to learn from
The latter was the phrasing used that day, and I want to be able to use it too. I want to be a person who can acknowledge others and respect their opinions; that's what I thought.
Phrases I want to use someday (?)
・That's good, that's interesting. (State the reason why you thought it was interesting)
・I hadn't thought of it that way, that's refreshing.
・Others have said this, but what do you think about that? (Ask for an opinion on a related matter)
After all, I am sensitive.
Since I ended up writing over 2,000 characters just about this interaction, it seems the feelings I had during the former meeting were quite uncomfortable.
And this sense of discomfort was felt not only by me but by others as well.
I knew it. People are thinking it, they just don't say it.
Even if you think you don't care, opinions from others stay in your memory more than you might expect.
It's not just young people who are like this, but if the situation allows, I really hope you can find ways to share opinions without being dismissive; I'm sure it would make for a better meeting! That's what I think.
いいなと思ったら応援しよう!
いただいたサポートの半分は、ユニセフ募金を通じて募金致します。
残り半分は、私の活力となる、トンカツを食べに行くために使用させていただきます!