When 'No Problem' Becomes a Big Problem
"There's no problem in particular."
This is a phrase often heard on the front lines. But this is the biggest "big problem" of all.
In reality, there is something that bothers me a little.
But since it's not a major trouble, I keep quiet.
Since we're managing somehow as things are, I won't change it.
In such an atmosphere,
the seeds of improvement are quietly overlooked.
The moment you say "no problem,"
people stop "thinking."
That is a "big problem."
Improvement isn't just for when trouble occurs.
A slight sense of discomfort or the feeling that "this is a bit difficult to do."
That is already the starting line for improvement.
That's why I try to think, not "no problem,"
but "Is there something more we can do?"
[Closing remark]
The "big problem" that
you stop "thinking"
from the moment you declare "no problem."
Therefore,
don't overlook "things that bother you a little."
by Okamochi
