[30-Day OJT Note | Day 20] "Observation Points" for Fair Evaluation

For those who, once accustomed to their work at a dispatch site, were told to "teach the new temp" and ended up having to do everything on their own.
I am writing this for you, who feels anxious because there is nothing to compare your methods against to see if you are doing it right.

Even when told to "evaluate fairly," it is actually very difficult.

This is because people are inevitably swayed by their "impressions."
To avoid being swayed by impressions, it is important to decide on
observation pointsin advance.

1. Observe the work process

Judging only by results tends to be unfair.

• Are they stopping because they are confused along the way?
• Are they skipping steps?
• Can they correct themselves when they notice a mistake?

Focusing on these "processes" reveals their efforts and ingenuity.

2. Observe their behavior

Evaluations cannot be conveyed by saying "your attitude is bad" or "you have no motivation."
What you should observe are more concrete aspects.

• Are they greeting others?
• Is their response easy to hear?
• Are they reaching out to those around them and cooperating?

These are points that are easy to observe fairly.

3. Observe their learning attitude

No one can do everything perfectly in a short period.
What is important is whether they are trying to learn from their mistakes.

• Are they making efforts not to repeat mistakes?
• Are they asking questions or confirming things on their own?
• Are they putting what they were taught into practice the next day and beyond?

Observing these "signs" of growth leads to fair evaluation.

4. Keep observations in "notes"

Human memory is ambiguous.

To avoid impression-based evaluations like "I think that person was good," make it a habit to keep notes of your observations, even if they are short.
Even just a few lines of records will significantly increase the fairness of your evaluations.

Summary for today

• Observe not just the results, but the work process
• Look at behavior through concrete actions
• Focus on "signs" of growth
• Keep observations in short notes

Thank you for reading until the end.

🏁 Day 20, great job!

Including breaks, you are definitely moving forward.

📖 Previous article →I thought about "creating rules to keep evaluation criteria consistent."
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In this series, I have compiled 30 days' worth of small tips useful for daily OJT.
Please take a look at the other articles from the list.

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