[30-Day OJT Note | Day 8] Common OJT Failure Patterns (Part 1)
To those who, once accustomed to their work at the dispatch site, were tasked with "teaching the new temp" and ended up having to do everything on their own.
I am writing this for you, who may be feeling anxious because you have nothing to compare your methods against to see if they are correct.
While OJT is an essential "system for training new employees," it often does not go well in practice.
There are several typical patterns to these failures.
OJT is an essential "system for training new employees," but it often fails in the workplace.
There are several typical patterns to these failures.
1. Methods vary depending on the trainer
The most common issue is that the way of teaching differs from person to person.
Person A says, "Let's do it together first," while Person B says, "Just give it a try for now."
From the new employee's perspective, this is confusing, leaving them wondering, "Which one is correct?"
This is a problem that arises not only because of the trainer's experience and differences in skill levels, but also because there is no common understanding of "how to teach."
2. Manuals and procedure documents are not in place
The next most common issue is a lack of manuals or procedure documents.
"The content changes depending on who you ask" and "I was taught, but I can't remember it later" are frequent occurrences.
It doesn't matter if it's paper or digital.
The ease of conducting OJT changes significantly depending on whether there are at least minimal procedure documents.
"Conveying information only verbally without any records"
This is a breeding ground for mistakes and omissions.
3. Lack of training for the trainers themselves
People assigned to be in charge of OJT are not necessarily "people who have learned how to teach."
Most are assigned simply because "they are good at their job on the floor."
As a result,
・Over-explaining, which confuses the other person
・Giving vague instructions, which leaves the recipient lost
・Neglecting observation, failing to notice where the other person is struggling
These kinds of things happen.
"Being good at the job is one thing, but conveying it to others is a different skill."
This gap is what leads to OJT failure.
Summary for today
There are three common OJT failure patterns:
・Methods vary depending on the trainer
・Manuals and procedure documents are not in place
・Lack of training for the trainer themselves
None of these are rare, and they are repeated in many workplaces.
That is precisely why being aware of them as "common failures" is the first step toward improvement.
Thank you for reading until the end.
💧 Day 8: The eighth step, proof of being serious enough to break a sweat.
"Warning: Trying too hard" is currently in effect!
📖 Previous article →I thought about "Weekly Summary: Looking back at the basics of OJT."
▶ Next article →I will think about "Balancing teaching with your own work and schedule management."
In this series, I have compiled 30 days' worth of small tips useful for daily OJT.
Please take a look at the other articles from the list as well.
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