[10th Dify Course] Tips and Tricks for AI Chatbot QA Settings

Hello everyone!
I am Nene-sensei, an AI expert.

Don't you wish you could set your chatbot's responses more freely?

When you want to return a specific message when a user enters a certain keyword, how can you set that up effectively?
In this session, I will share a "trick" to fix your AI chatbot's responses using Dify.
Chatbot challenge: "I want to provide guidance with a standard message, but it gives a different response every time..."

Chatbot challenge: "I want to provide guidance with a standard message, but it gives a different response every time..."

Many AI chatbots generate responses flexibly based on the flow of the conversation. However, this can sometimes be inconvenient.

It is particularly problematic in situations like the following:

• When you want to direct users to an operator

• When you want to present accurate contact information in the same way every time

• When you want to avoid misunderstandings in customer support

Solution: A technique to "fix responses" using prompt settings

By using Dify's prompt feature, you can set it to return exactly the response you intend for specific keywords.return exactly the response you intendFor example, by incorporating the following prompt, you can naturally guide users to an operator.
Please check it out in this 3-minute video.

You can make your AI chatbot follow a "manual" too!

By utilizing Dify's prompt settings, your chatbot will be able to provide guidance using the exact text you specify.
This is a highly recommended method for those who want to improve the quality of their customer support or maintain consistency in their operations.

◆ 10-Part [Dify Course] Chatbot Basics

◆ 10-Part [Dify Course] Workflow Basics

◆ 10-Part [Dify Course] Knowledge Basics