Is "It's a referral, so it's safe" really true?
[Because it's a referral, it's okay—this can lead to lax verification]
When consulting about real estate sales or inheritance,
some people feel a certain level of reassurance from the start.
When I ask for the reason,
these kinds of phrases come up.
"Because it's a referral from an acquaintance"
"I thought it was fine because a relative is involved"
"I heard that a professional expert is handling it"
This is a natural feeling.
Precisely because it is a major decision in life,
you want even a small element of reassurance.
I understand that feeling well.
However, what actually happens often in consultation settings is not
it's safe because it's a referral but rather the flow of
verification is put on the back burner because it's a referral
.
This point is quite important.
[It's not that referrals are bad, but that there is a 'structure that leads to complacency']
The first thing I want to clarify is that
referrals themselves are not bad.
Someone has been involved once,
and it seems they are at least not a strange person.
Just being able to feel that way
reduces the burden of searching from scratch on your own.
In fact, referrals can sometimes lead to good encounters.
However, the problem is that
because of that sense of security,
it becomes easy to skip the work of verifying things yourself.
Reasons why referrals seem safe include 'not having to search yourself,' 'someone has already judged them to be good,' and 'the expectation that they won't be a strange person.'
In other words, what is dangerous is not the referral itself, but
the tendency to skip verification.
['Since they went to the trouble of introducing me' makes it hardest to verify]
What tends to happen with referral cases is
hesitation.
Since they went to the trouble of introducing me.
It might be rude to ask detailed questions here.
There is also the relationship with the referrer,
and it is hard to stop the conversation.
When this atmosphere exists,
things that should have been asked before the contract
are pushed to the back.
For example,
Are there bad aspects as well as good ones?
How much do they really understand about my situation?
Is there really a need to rush?
Are there other options available?
These kinds of checks
can become harder to do precisely because it is a referral.
The original article also notes that in the case of a referral, a sense of hesitation—the feeling that "it might be rude to ask about the fine details"—tends to arise, which causes important checks to be put off.
[Titles and qualifications do not guarantee an attitude of explanation]
This is somewhat similar to a referral.
Lawyers.
Tax accountants.
Real estate qualifications.
Having a title naturally makes it easier to feel at ease.
Of course,
having knowledge itself is very important.
However, what I want to distinguish here is that
having knowledge and
explaining it in a way that is understandable are not the same thing.
The original article also clearly states that qualifications and titles indicate knowledge and status, but they do not guarantee how someone will explain things or how they will engage with you.
This difference is quite significant.
They have knowledge.
But they talk too fast.
But they don't check if I understand.
But they gloss over the inconvenient parts.
In this case,
even if there are reasons to feel at ease,
they are not necessarily someone you can safely entrust with your affairs.
[When trust comes first, explanations tend to be put on the back burner]
This might be the most important point.
"Because it's a referral"
"Because an expert is involved"
"Because it's someone I know"
The moment you think that,
you unconsciously shift from
the person checking to
the person just going along with it.
The original article also explains that in situations involving referrals or titles, one's position naturally shifts from the "person verifying" to the "person entrusting."
As a result,
things that should be asked before signing a contract
having them confirm your understanding
confirming that there is no need to rush a decision
These kinds of discussions are put off until "later" or "when they become necessary."
And then, sometimes only a small sense of unease remains afterward.
[What remains afterward is not the feeling of having chosen the wrong person, but the feeling of having gotten the order of verification wrong]
In interactions with referral cases or people with titles, the words that come up afterward are generally similar.
"They weren't a bad person."
"They were a pleasant person."
"It's just that, somehow, I wasn't fully convinced..."
The original article also introduces this sequence as a small sense of unease that emerges later.
This is often less about having chosen the wrong person and more about
having gotten the order of verification wrong.
Whether it's a referral.
Whether they have qualifications.
Whether it's someone you know.
Before looking at those things,
there are things you should actually look at first.
[What you should look at is not "who" they are, but "how" they are engaging with you]
People who are less likely to have regrets
look at how the other person engages with them
rather than whether it's a referral.
Are they only talking about the good points?
Are they avoiding the inconvenient truths?
Are they confirming your understanding?
Are they trying to rush your decision?
The original article also lists these four points as part of "how they engage."
This
has nothing to do with referrals or titles.
Entrusting them because it's a referral.
Trusting them because they have qualifications.
Instead of that,
Is this person engaging with you in a way that makes it easy for you to make a judgment?
Looking at that
will make you less likely to have regrets in the end.
[Trust is not something you give all at once]
This is also important as a core principle for Green Estate moving forward.
Trust is
not something you give entirely from the start.
Listen to them a little.
Check things a little.
See if anything feels off.
Through that process of accumulation,
you start to feel, "This person might be okay."
The original article also organizes the idea that trust is not something you "give all at once," but something you build while checking little by little.
Precisely because it is a referral,
it is better to follow that order.
Rather than being completely at ease from the start,
verify things little by little.
That way,
your sense of satisfaction afterward will be much different.
[Summary]
"It's a referral, so it's safe" is
half true and half dangerous.
The referral itself is not bad.
But just because it's a referral doesn't mean you should skip checking things.
In fact,
because it is a referral, you may feel hesitant,
making it easier to put off things you should have asked about.
The people who are less likely to have regrets in real estate
are not those who rely on referrals,
but those who look at how the other party is engaging with them.
Trust is not something you give all at once.
It is something you build while checking little by little.
[Article you should read next]
Like this time,
if you want to organize your thoughts a bit more regarding
choosing a company or the distance to keep with a consultant,
this article might also be helpful.
[Regarding consultations]
When it comes to real estate,
there is no need to make a decision immediately.
However, just by organizing things a little,
the way you see things can change.
Click here for the reference page.
Even at the stage where you "haven't decided whether to sell yet,"
we accept consultations for organizing your situation.
▶ Real Estate Situation Organization / Free Consultation
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