Learning from 10 Latest Slack Digital Shift Case Studies: Transforming Work Styles to Overcome Turbulent Times (Capable Business) [Book Review] Eliminating Digital Allergy
★★★★☆
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<Introduction>
To increase productivity through digital shift, it is necessary not only to update tools but also to change the mindset of how we work to suit those tools.
In this book, the author explains the work style he practices and continues to promote at organizations like the consumer cooperative Co-op Sapporo. Focusing on "Slack," a business collaboration tool that serves as the core of this new way of working, the book introduces specific methods and case studies.
If the traditional way of working was "working offline," the new way of working is an "online working" style based on an environment that is always connected via the internet.
You will learn how to unlock the potential of the latest digital tools to work comfortably and achieve high productivity, including methods for information sharing and decision-making that used to be done by gathering in meeting rooms, and new ways of "meeting" that have evolved beyond video conferencing.
This book includes case studies of 10 companies and organizations that have introduced Slack. It introduces how organizations of various industries, sizes, and challenges have adopted Slack and changed their work styles.
All these case studies were interviewed between August and September 2020, so you can learn from work style transformation examples that truly take the COVID-19 pandemic into account, following the state of emergency declaration.
◇ Companies and organizations appearing as case studies ◇
・NTT DOCOMO (Telecommunications)
・Masuya Group (Manufacturing)
・Leave a Nest (Education)
・SOMPO System Innovations (System Development)
・Kindai University (University)
・ASKUL (Logistics)
・Kakuichi (Manufacturing)
・Mitsubishi Heavy Industries (Manufacturing)
・Code for Japan (NPO)
・Co-op Sapporo (Retail)
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[Table of Contents]
Author Profile
Preface
PART 1 Overview and Preparation
Slack as the Core of Digital Shift
・The Turning Point of Work Styles: Digital Shift is the Direction Companies Should Take Now
・Key Points for Transforming Work Styles: The Sense of "Working Online" is Essential for Digital Shift
・Moving Meetings Online: When You Get to the Purpose of Meetings, Slack Becomes the Meeting Room
・Moving Document Creation Online: Online Document Creation Can Significantly Reduce Rework
・Moving Document Sharing Online: Documents Can Be Managed Without Confusion Through Online Sharing
・Moving Administrative Tasks Online: You Can Centralize Troublesome Administrative Windows Online
・Evolution of Work Styles: Let's Work in "Super-Parallel" Online
・Slack Features: Why Slack is the Best Choice for Digital Shift
・Points for Introduction and Utilization: 5 Keys to Introducing and Using Slack
PART 2 Case Studies and Know-How
Latest Case Studies from 10 Companies and Organizations
・NTT DOCOMO: Introduced after clearing over 200 criteria. Usage accelerated rapidly during the COVID-19 pandemic
・Masuya Group: Toward "Autonomous Decentralized" organizational management. Slack contributes to its promotion
・Leave a Nest: Fully utilizing app integration, consolidating all information into Slack
・SOMPO System Innovations: Reformed meetings, which were a major burden on the entire organization, by moving them online
・Kindai University: First in Japan to introduce Slack to all students, also used for brand image building
・ASKUL: Significant efficiency improvement at logistics bases by linking with sensors
・Kakuichi: Changes in communication led to surprising corporate culture reform
・Mitsubishi Heavy Industries: Introduced Slack as the center of the development environment for a new team tackling internal issues
・Code for Japan: Providing a place for all participants to contribute with IT via Slack
・Co-op Sapporo: Cross-departmental coordination of issues in a large-scale organization became smart with Slack introduction
・Online Meeting Practice: The Hasegawa-style "Meeting Revolution" currently being practiced at Co-op Sapporo
PART 3 Introduction and Usage
Guide to Introducing and Using Slack Starting Today
・Plan Selection and Registration: Create a workspace and complete registration
・Initial Settings: Complete initial account settings
・Adding Members and Setting Permissions: Invite members to the workspace
・Creating and Managing Channels: Create channels and set naming tools
・Basic Message Operations: Learn the basic screen layout and how to post & reply
・Channel Settings: Organize channel topics and descriptions
・Direct Messages: Send personal messages via direct message
・Custom Emojis: Add custom emojis to increase the emojis you can use
・Sharing Channels: Share channels with Slack Connect
・Inviting Guests: Invite external members as guests
・Notification Settings: Set notification methods for PC and smartphone
・Screen Display Settings: Customize themes and the sidebar
・Slackbot: Set custom responses for Slackbot
・App Directory: Install new apps from the App Directory
・Calendar Integration: Notify channels of Google Calendar events
・Video Meeting Integration: Integrate with Zoom to start meetings from Slack
・Export: Export workspace logs
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I ended up having to use an app called Slack at work, and since I didn't really understand it, I read this.
Books about apps like this are mostly explanations of what the app is and guides on how to use it while showing the screen.
However, this book is structured to first talk about digital shift and its importance, then give examples of companies that successfully introduced Slack, and finally explain the app itself.
It's in color and the pages are easy to read.
There were many examples of successful introductions.
It was interesting to see examples from various companies and universities.
I think it would have been good to have some failure examples too. Like, it's still difficult for these types of companies.
(Though I suppose that's impossible)
I am from the Showa generation, and I am not good with IT or computers.
And I have a psychological resistance to digital.
The anxiety of not being able to see where data is stored. The anxiety that if it's in the cloud or on the net, personal information might leak (though in reality, the probability of losing something written on paper seems higher). The anxiety of not being able to communicate well with people whose faces I can't see... and so on...
In my head, I know that society will become digital in the future, and I know it's better to go digital, though.
This book gave me an extra push to go digital.
I guess I have no choice... grumble...
Working from home is convenient, but it feels like I'm always tied to work, and parallel processing, which involves constantly looking at PCs and smartphones, tires my eyes, head, and heart.
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If you want to know what Slack itself is first, look here
Starting from Zero: "Slack" Usage and Useful Tips
You can read it quickly. It was free because it's on unlimited.
The one above has detailed explanations of the public plans.
There was also an explanation of the / command.
I didn't know Slack could do voice and video calls.
For now, I'll try using it without being afraid.
Author: Hideki Hasegawa (Author)
ASIN : B08R34B6NL
Publisher : Impress (2020/12/11)
Release Date : 2020/12/11
Language : Japanese
File Size : 28123 KB
Book Length : 293 pages