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3/6 "Capable and intelligent people" are "people with high human deviation scores"_How to use ChatGPT is the key to success

Recently, ChatGPT has been featured in various media.

I immediately tried asking it a request to see what it was like.

"I want to publish my content, please create a project proposal for me."

In response, ChatGPT asked me the following questions.

If you provide the information below, I can create an article for a publishing proposal.

1. Title of the book to be published

2. Overview of the book's content

3. Information about the target audience (readers)

4. Information about the book's uniqueness and differentiation from competing books

5. Information about the author, or a brief profile of the author

6. Book publication schedule

7. Information about the publication format (e-book, printed book, or both)

Besides this, I also instructed it to create medium-to-long-term business plans, annual policy documents, and strategic/tactical plans, and it provided quite accurate templates.

Not just for business, but even for creative work that appeals to the senses, like novels, if you provide simple concepts and information, it creates stories of reasonably high quality.

Moreover, since AI is constantly growing, it is said that it won't give the same answer even to the exact same instruction. Amazing! And terrifying at the same time!

Setting that aside, my impression is that depending on how you use ChatGPT, there is a feeling that innovation will occur in the future.

First, I will analyze and talk about the first step of Logi-Late Thinking, which is What.

1. What_What is ChatGPT?

Considering the mechanism of AI here, we can say the following.

[How ChatGPT learns]
・It learns from past data and uses that as a base to answer questions.
・It does not think about things that are contradictory, illogical, or outside of common sense.
・At this point, it is weak at imagining the future from past learning.

However, it might be able to do this in the future, but there is one thing that AI will absolutely never do.

That is to happily engage in inexplicable, contradictory behavior like humans do.

For example,
・Adolescent illogical rebellion against "society," "school," and "family."
・Romantic feelings that you know will never be fulfilled.
・Empathizing with friends who gather without purpose, and finding yourself doing meaningless things.

If AI starts to enjoy meaningless behavior, the reason for our existence as humanity might disappear. A bit scary!

Thinking about this, what a creature humanity is, loving contradictions!
Is contradictory behavior the proof of being human?

Well... these are the lovable parts of people, though.
It's troubling...

Next, I will analyze the second step of Logi-Late Thinking, Why, why does it happen?.

2. Why_The era of academic deviation scores is over, and people with high human deviation scores are in demand.


The wonderful characteristics of AI can be summarized into the following three points at present:

・Phenomenal memory (big data)
・Phenomenal learning ability (analysis of big data)
・Phenomenal analytical and decision-making ability (speed and action)

All of these are abilities thatpeople with high academic deviation scorespossess, but it is clear that these abilities will soon be replaced by AI and their value will decrease.

So, what kind of excellent talent will be in demand from now on?
Simply put, they are people who can do what AI cannot.

For example
・The ability to gather diverse people at any time (ability to build human relationships)
・People who can learn and collaborate with the gathered people (collaboration ability)
・People who have the ability to enjoy failure and turn failure into an asset (startup ability)
・People who create innovation from there (finding changes from contradictions and creating new value)

In other words,people with high human deviation scores.

I have written about this in detail in the following article, so please be sure to read it.


Next is the third step ofLogilate Thinking, How, thinking about what to do.

3. How_How can we collaborate with diverse people?

First, the leader must provide apsychologically safe environmentto the colleagues they collaborate with.

To do this, it is important to dispel the followingfour anxietiesso that everyone can talk about anything while focusing on the goal.

(Four anxieties to dispel to ensure psychological safety)

1. Anxiety about being thought of as ignorant
 ・ The risk of being thought of as ignorant if you ask a question

2. Anxiety about being thought of as incompetent
 ・ The risk of being thought of as incompetent and not being entrusted with work if you admit failure

3. Anxiety about being thought of as negative
 ・ The risk of being thought of as a troublesome person if you say something critical

4. Anxiety about being thought of as someone who gets in the way
 ・ The risk of being thought of as a nuisance if you ask for opinions

4. How_How do you create a psychologically safe environment?


There is only one way to do that. It is tolisten fully to what the members have to say.

For example, it is communication that fosters "psychological safety" while analyzing the information raised by members using What, Why, and How, and putting it into practice.

What (grasping the current situation)  Listen fully to what happened without adding subjectivity
Why (setting hypotheses)  Think together about why it happened
Why (setting issues)  Find together the problems that must be solved.
How (setting tactics)  Think together about tactics to solve the issues.

The communication a leader should do is
① Record What and Why in chronological order.
② Observe changes together with members.
③ Find issues together with members.
④ Find out what to learn and what to practice together with members.
⑤ Repeat learning, practice, and failure together with members.
⑥ Find the seeds of innovation together with members.
⑦ Create innovation together with members.

5. How_A future coexisting with AI

AIonly thinks about ways to find and implement methods that will absolutely succeed.

Humansrepeat failures full of contradictions and create innovation from there.

Coexistence with AI means,

For AI,have it analyze the past and provide correct methods and judgments based on current common sense.

For humans,it is to fail many times and find the seeds of innovation from that.

This division of labor is becoming important.

6. How: What companies must change

Many companies have management that does not allow failure under a performance-based system as the mainstream.

However, as I have discussed, such management is where AI excels, and humans cannot compete in this field.

Our role as humans will be to find the seeds of innovation that lead to the future from among many failures filled with contradictions and to achieve results.

In other words, I believe that behavior filled with contradictions, failure, and learning is the ability where humanity surpasses AI, but what do you all think?

I have been a bit too self-righteous.
Please forgive me!


[Finally]
This article is written using Logi-Late thinking, which breaks down everything into What and How. If you are interested, please read the Logi-Late Management Magazine.

What (Current situation) What is happening
Why (Hypothesis) Why is it happening
(Issue) Finding the problem to be solved from the hypothesis
How (Tactics) How can that problem be solved?


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