Onboarding Design to Increase Retention Rates

★"Training and retention" after hiring are key. Prevent turnover with thoughtful introduction processes.

Hello, I am Akiko Hayakawa.

Even if hiring is successful, "quitting immediately" makes it meaningless.

So today, I will talk about "onboarding design" to increase retention rates.

🔹 What is onboarding?

It is not just a guide for the first day of work. It is a process that includes
organizational adaptation, role understanding, and the design of successful experiences.

🔹 Basic steps for successful onboarding

1️⃣ Providing information in advance
→ Share work flows and expected roles beforehand

2️⃣ First-day welcome design
→ Create a sense of security and anticipation

3️⃣ Small success experiences in the first week
→ Mechanisms to feel a sense of achievement

4️⃣ One-month follow-up interview
→ Early detection of anxiety factors

🔹 Concrete examples

🔹 First day → Share internal rules and the daily flow with diagrams

🔹 First week → Progress management using a checklist format

🔹 One month → Interview on the degree of goal achievement

🔹 Tips for increasing retention rates

✔ Create initial success experiences ✔ Clarify evaluation criteria ✔ Introduce a mentor system

Hiring is the starting line. Retention and training are what lead to company growth.