What an ADHD Investor Thought at the University of Tokyo Hospital | The Grand Hi-Medic Club Health Checkup Was the 'Essence' of the Company Called Resorttrust

Starts at 10:00, ends at 16:00. A long day.

I had a health checkup the other day.
The location was the University of Tokyo Hospital, which is often a topic of conversation these days.
It was a Grand Hi-Medic Club health checkup.

I went to the University of Tokyo without eating breakfast, started at 10:00, and while taking a break for the PET scan in between, I remained fasting until 16:00.
Looking at the numbers alone, it sounds straightforward, but in reality, it is a day that requires quite a bit of concentration.

Echo, CT, MRI.
In the examination room, the technician spends a surprisingly long time on each patient.
A silent time. The sound of the equipment.
What drifts in that space is not tension, but sharpened concentration.

As an aside, the CT and MRI technicians were as incredibly cute as idols.
Of course, that doesn't mean anything.
It just means their movements and demeanor were that refined.

ADHD, the medical questionnaire, and the pounding in my heart

I have ADHD.
That is also clearly written on the medical questionnaire.

“I wonder if they think a troublesome person has arrived.”
While undergoing the examination, I was thinking things like that.

I am restless.
I ask many questions.
When I get anxious, I want to confirm things.

From the perspective of the health checkup site, I am certainly not an “easy patient.”
Even so, the technicians did not change their expressions at all; they were calm and polite.

At this point, I already felt,
“This is a job that is quite draining.”

The lobby of Grand Hi-Medic is not a hospital

When you step into the lobby of the Grand Hi-Medic Club, it is no longer a normal hospital.

The space is closer to a business class, or rather, a first-class lounge.
The magazines placed there are also,

• Tokyo Calendar

• World's Superb Views

• Nihon Keizai Shimbun

There is almost no “hospital waiting room feel” at all.

I can naturally imagine the demographic of the patients.
Executives of large companies, business owners, professionals.
People who can pay over 600,000 yen per year (with an initial fee of around 4 million yen) for health checkup costs.

Facing such people, technicians and staff are required to have not only medical skills but also mastery of language, sense of distance, and the use of silence.

Medical care + high-end customer service + zero room for error.
Honestly, I think this is a workplace that demands a considerable amount of tension.

The workload of the technicians and the invisible burden

An ultrasound examination takes around 20 minutes per person.
They handle many people like that in a single day.

Maintaining the same posture, keeping their arms raised, and staying focused.
Oversights are not permitted.
There is also the risk of complaints.

And yet, their salaries are not exceptionally high.
The balance between responsibility and return is by no means easy.

While undergoing the examination, I felt,
'If these people were to collapse, this system would easily fall apart.'

Resorttrust is not just a company that conducts health checkups

When people hear the name Resorttrust,
most probably think of their membership-based resorts like XIV in Hakone or Nikko.

But once you experience Grand Hi-Medic, you understand.
This is not a 'health checkup'.

• Spatial design

• Quality of personnel

• Consistency of the entire experience

A business that provides health as an 'experiential value'.

It is neither mere medical care nor a mere service industry.
It is premised on highly sophisticated branding.

From the perspective of stock investment, you can see both the strengths and the fears

From an investor's point of view, this is important.

This business is
heavily dependent on people.

If the quality of the technicians, nurses, and staff drops,
the brand will collapse in an instant.

On the other hand, as long as this can be maintained, it cannot be easily imitated.

You cannot tell just by looking at the numbers, but when you experience the site, the 'resolve' of the company called Resorttrust comes through.

Even so, I couldn't say the words of gratitude.

After the examination was over and everything had finished, I felt a little regret.

"Thank you very much."
Well, I had said "thank you very much" many times, but I regret that I didn't convey my gratitude properly, more firmly, and carefully, in addition to those words.

There is a strange phenomenon where the more luxurious the space, the more emotional expression is suppressed.

But now I think that polite words of gratitude were necessary precisely for those people who were concentrating so hard, being so attentive, and wearing out their nerves.

Summary | Things AI Cannot Do

AI will likely be used more and more for analyzing examination data in the future.

However,

• reading the room

• sensing anxiety

• easing tension

These are things that only humans can still do.

The health checkup room is a microcosm of corporate value.
Behind the numbers, there is concentration, tension, and pride.

As an ADHD investor,
that is what I was thinking about in the examination room at the University of Tokyo Hospital.

*This article is based on personal experience and impressions and does not recommend the buying or selling of any specific stock.
*Please check the stock price of Resorttrust and make your own final judgment and take responsibility (investing is at your own risk).