Skip to main content
Intended for healthcare professionals

Abstract

Target persons were videotaped while engaged in an interview. A text analysis program was used to ascertain the frequency with which they employed negative emotion words, positive emotion words, words reflecting cognitive operations, self-referents, presenttense verbs, negations, and unique words in their verbalizations. Judges viewed the videotapes and evaluated the target persons on a number of social perception dimensions. The language dimensions accounted for significant and substantial proportions of the variance in impressions of the target persons beyond that explained by traditionally studied person perception variables such as physical attractiveness, nonverbal expressiveness, and facial maturity. The results indicate the critical role that language plays in social perception and interaction.

Get full access to this article

View all access and purchase options for this article.

1.
1. We have some direct empirical evidence that such occasional misclassifications do not invalidate the LIWC category counts to any great extent. For one set of transcripts, we coded the number of instances in which either a positive emotion word was preceded by a negation (e.g., "I am not hap") or a negative emotion word was preceded by a negation (e.g., "She's not angry"). For each individual transcript, we then calculated the total instances of negative emotion words counted by LIWC and subtracted from it the number of instances of negated emotion words. A similar procedure was followed for positive emotion words. These corrected totals correlated almost perfectly with the uncorrected LIWC counts for both negative emotion words, r(148) = .98, and positive emotion words, r(148) = .97.
2.
2. In addition to these 49 word count categories, LIWC scores text for an additional 12 elements for a total of 61. These 12 items include variables such as average number of letters in words comprising the text, number of sentences, number of questions, and so on.
3.
3. The category of unique words should not be confused with the concept of how frequently a given word is used within the general population. Rather, unique words are defined at the level of a particular communication. The number of different words in a given communication divided by total word count is considered unique to that communication. Thus communications with low proportions of unique words are more repetitive in nature than are communications with high proportions of unique words.
4.
4. Details regarding the reliabilities observed for individual scales and subsets of stimulus persons are available from the authors.
5.
5. Details of the distributions of the predictor and criterion variables employed in this study are available from the authors.
6.
6. Examination of the beta weights for individual nonverbal predictors from analyses conducted separately for men and women did reveal some interesting trends. To briefly summarize, nonverbal cues tended to be better predictors of impressions of men than of women. As such differences are beyond the scope of this article and did not qualify the relations of the linguistic variables to social perceptions, they will not be discussed further.

References

Berry, D. S. (1991a). Accuracy in social perception: Contributions of facial and vocal information. Journal of Personality and Social Psychology, 68, 291-307.
Berry, D. S. (1991b). Attractive faces are not all created equal: Joint effects of facial babyishness and attractiveness on social perception. Personality and Social Psychology Bulletin, 17, 523-531.
Berry, D. S., & Finch Wero, J. L. (1993). Accuracy in face perception: A view from ecological psychology. Journal of Personality, 61, 497-520.
Berry, D. S., & Pennebaker, J. W. (1993). Verbal and nonverbal expression of emotion and health. Psychotherapy and Psychosomatics, 59, 11-19.
Berry, D. S., & Pennebaker, J. W. (1997). Language as lie detector: Predicting deception from variations in linguistic style. Manuscript in preparation, Southern Methodist University, Dallas, TX.
Berry, D. S., Pennebaker, J. W., & Mueller, J. S. (1997). Emotions experienced and emotions expressed: Multiple dimensions of affect. Manuscript in preparation, Southern Methodist University, Dallas, TX.
Borkenau, P., & Liebler, A. (1992). Trait inferences: Sources of validity at zero acquaintance. Journal of Personality and Social Psychology, 62, 645-657.
Borkenau, P., & Liebler, A. (1993). Convergence of stranger ratings of personality and intelligence with self-ratings, partner ratings, and measured intelligence. Journal of Personality and Social Psychology, 65, 546-553.
Carpenter, R. H. (1990). The statistical profile of language behavior with Machiavellian intent or while experiencing caution and avoiding self-incrimination. Annals of New York Academy of Sciences, 606, 5-17.
Costa, P. T., & McCrae, R. R. (1985). The NEO Personality Inventory manual. Odessa, FL: Psychological Assessment Resources.
Cunningham, M. R. (1986). Measuring the physical in physical attractiveness: Quasi-experiments on the sociobiology of female facial beauty. Journal of Personality and Social Psychology, 50, 925-935.
Cunningham, M. R., Barbee, A. P., & Pike, C. L. (1990). What do women want? Facial metric assessment of multiple motives in the perception of male facial physical attractiveness. Journal of Personality and Social Psychology, 59, 61-72.
Davis, C. G., Lehman, D. R., Wortman, C. B., & Silver, R. C. (1995). Undoing of traumatic life events. Personality and Social Psychology Bulletin, 21, 109-124.
DePaulo, B. M. (1992). Nonverbal behavior and self-presentation. Psychological Bulletin, 111, 203-243.
DePaulo, B. M., Blank, A. L., Swain, G. W., & Hairfield, J. G. (1992). Expressiveness and expressive control. Personality and Social Psychology Bulletin, 18, 276-298.
DePaulo, B. M., & Coleman, L. M. (1987). Verbal and nonverbal communication of warmth to children, foreigners, and retarded adults. Journal of Nonverbal Behavior, 11, 75-88.
Dovidio, J. F., & Ellyson, S. E. (1985). Patterns of visual dominance behavior in humans. In S. L. Ellyson & J. F. Dovidio (Eds.), Power, dominance and nonverbal behavior (pp. 129-150). New York: Springer-Verlag.
Dovidio, J. F., Ellyson, S. E., Keating, C. F., Heltman, K., & Brown, C. E. (1988). The relationship of social power to visual displays of dominance between men and women. Journal of Personality and Social Psychology, 54, 233-242.
Feingold, A. (1992). Good-looking people are not what we think. Psychological Bulletin, 111, 304-341.
Fiske, S., & Taylor, S. (1991). Social cognition. New York: McGraw-Hill.
Francis, M., & Pennebaker, J. W. (1993). LIWC: Linguistic Inquiry and Word Count (Technical Report). Dallas, TX: Southern Methodist University.
Friedman, H. S., Prince, L. M., Riggio, R. E., & DiMatteo, M. R. (1980). Understanding and assessing nonverbal expressiveness: The Affective Communication Test. Journal of Personality and Social Psychology, 39, 333-351.
Gifford, R., & Hine, D. W. (1994). The role of verbal behavior in the encoding and decoding of interpersonal dispositions. Journal of Research in Personality, 28, 115-132.
Gottschalk, L. A., & Gleser, G. C. (1969). The measurement of psychological states through the content analysis of verbal behavior. Berkeley: University of California Press.
Graham, L. E., Scherwitz, L., & Brand, R. (1989). Self-reference and coronary heart disease incidence in the Western Collaborative Group Study. Psychosomatic Medicine, 51, 137-144.
Gross, J., & Levinson, R. W. (1993). Emotional suppression: Physiology, self-report, and expressive behavior. Journal of Personality and Social Psychology, 64, 970-986.
Higgins, E. T., Vookles, J., & Tykocinski, O. (1992). Self and health: How "patterns" of self-beliefs predict types of emotional and physical problems. Social Cognition, 10, 125-150.
Holtgraves, T. (1986). Language structure in social interaction: Perceptions of direct and indirect speech acts and interactants who use them. Journal of Personality and Social Psychology, 51, 305-314.
Ickes, W. (1982). A basic paradigm for the study of personality, roles, and social behavior. In W. Ickes & E. S. Knowles (Eds.), Personality, roles, and social behavior. New York: Springer-Verlag.
Ickes, W., Reidhead, S., & Patterson, M. L. (1986). Machiavellianism and self-monitoring: As different as "me" and "you." Social Cognition, 4, 58-74.
Jones, E. E., Davis, K. E., & Gergen, K. J. (1961). Role playing variations and their informational value for person perception. Journal of Abnormal and Social Psychology, 63, 301-310.
Kenny, D. A., Horner, C., Kashy, D. A., & Chu, L. (1992). Consensus at zero acquaintance: Replication, behavioral cues, and stability. Journal of Personality and Social Psychology, 62, 88-97.
Lakoff, R. (1975). Language and women's place. New York: Harper & Row.
Leary, M. R., Rogers, P. A., Canfield, R. W., & Coe, C. (1986). Boredom in interpersonal encounters: Antecedents and social implications. Journal of Personality and Social Psychology, 51, 968-975.
McClelland, D. C. (1976). Sources of stress in the drive for power. In G. Serban (Ed.), Psychopathology of human adaptation. New York: Plenum.
McClelland, D. C. (1979). Inhibited power motivation and high blood pressure in men. Journal of Abnormal Behavior, 88, 182-109.
McTavish, D. G., & Pirro, E. B. (1990). Contextual content analysis. Quality & Quantity, 24, 245-265.
Mehrabian, A., & Wiener, M. (1966). Non-immediacy between communicator and object of communication in a verbal message: Application to the inference of attitudes. Journal of Consulting Psychology, 30, 420-425.
Mulac, A., Incontro, C. R., & James, M. R. (1985). A comparison of the gender-linked language effect and sex-role stereotypes. Journal of Personality and Social Psychology, 49, 1098-1109.
Newcombe, N., & Arnkoff, D. B. (1979). Effects of speech style and sex of speaker on person perception. Journal of Personality and Social Psychology, 37, 1293-1303.
O'Sullivan, M., Ekman, P., Friesen, W., & Scherer, K. (1985). What you say and how you say it: The contribution of speech content and voice quality to judgments of others. Journal of Personality and Social Psychology, 48, 54-62.
Oxman, T. E., Rosenberg, S. D., Schnurr, P. P., & Tucker, G. J. (1988). Diagnostic classification through content analysis of patients' speech. American Journal of Psychiatry, 145, 464-468.
Pennebaker, J. W. (1989). Confession, inhibition, and disease. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 22, pp. 211-244). New York: Academic Press.
Pennebaker, J. W. (1993). Putting stress into words: Health, linguistic, and therapeutic implications. Behaviour Research and Therapy, 31, 539-548.
Pennebaker, J. W., & Beall, S. K. (1986). Confronting a traumatic event: Toward an understanding of inhibition and disease. Journal of Abnormal Psychology, 95, 274-281.
Pennebaker, J. W., & Francis, M. E. (1996). Cognitive, emotional and language processes in writing: Health and adjustment to college. Cognition and Emotion, 10, 601-626.
Pennebaker, J. W., Mayne, T., & Francis, M. E. (in press). Linguistic predictors of adaptive bereavement Journal of Personality and Social Psychology.
Peterson, C., Seligman, M. E., & Vaillant, G. E. (1988). Pessimistic explanatory style as a risk factor for physical illness: A 35 year longitudinal study. Journal of Personality and Social Psychology, 55, 23-27.
Rajecki, D. W., McTavish, D. G., Rasmussen, J. L., Schreuders, M., Byers, D. C., & Jessup, K. S. (1994). Violence, conflict, trickery and other story themes in TV ads for food for children. Journal of Applied Social Psychology, 24, 1685-1700.
Richards, J. M., & Pennebaker, J. W. (1997). When words and physiology betray: The linguistic and electrodermal predictors of deceptive communication. Manuscript submitted for publication, Southern Methodist University, Dallas, TX.
Riggio, R. E., & Friedman, H. S. (1986). Impression formation: The role of expressive behavior. Journal of Personality and Social Psychology, 50, 421-427.
Rogers, C. E. (1965). Client-centered therapy. Boston: Houghton-Mifflin.
Searle, J. (1970). Speech acts: An essay in the philosophy of language. Cambridge, UK Cambridge University Press.
Sherblom, J., & Van Rheenen, D. D. (1984). Spoken language indices of uncertainty. Human Communication Research, 11, 221-230.
Snyder, M., Tanke, E. E., & Berscheid, E. (1977). Social perception and interpersonal behavior: On the self-fulfilling nature of social stereotypes. Journal of Personality and Social Psychology, 35, 656-666.
Stiles, W. B. (1978). Verbal response modes and dimensions of inter-personal roles: A method of discourse analysis. Journal of Personality and Social Psychology, 36, 693-703.
Stone, P. J., Dunphy, D. C., Smith, M. S., & Ogilvie, D. M. (1966). The general inquirer: A computer approach to content analysis. Cambridge, MA: MIT Press.
Watson, D. (1989). Strangers' ratings of the five robust personality factors: Evidence of a surprising convergence with self-report. Journal of Personality and Social Psychology, 57, 120-128.
Watson, D., & Pennebaker, J. W. (1989). Health complaints, stress, and distress: Exploring the role of negative affectivity. Psychological Review, 96, 309-328.
Wish, M., D'Andrade, R. G., & Goodnow, J. E. (1980). Dimensions of interpersonal communication: Correspondences between structures for speech acts and bipolar scales. Journal of Personality and Social Psychology, 39, 848-860.
Zebrowitz, L. A. (1990). Social perception. Pacific Grove, CA: Brooks-Cole.